Sandals Resorts' Hurricane Guarantee in Full Force;
Royal Bahamian Guests to Receive New Vacations, Airfare as a Result of Hurricane Floyd
Press Release: Sandals Royal Bahamian Resort and Spa
September 15, 1999
NASSAU, Bahamas -- The 560 guests vacationing at Sandals Royal Bahamian Resort and Spa whose holiday has been disturbed
by Hurricane Floyd, will receive complimentary replacement vacations, thanks to Sandals Resorts International's
Blue Chip Ultra Hurricane Guarantee. Those traveling from North America will also receive complimentary airfare.
"Even though Hurricane Floyd may have only interrupted a day or two out of the total time any of our guests
were staying at the resort, we are pleased to be able to extend our Blue Chip Ultra Hurricane Guarantee and offer
a completely new vacation, plus airfare, for the exact length of their original vacation,'' said John Lynch, Executive
Vice President of Sales Worldwide for Unique Vacations, worldwide representatives for Sandals and Beaches Resorts.
"We estimate the cost of replacing our Sandals Royal Bahamian guests' vacations to be more than $1.5 million.
However, we feel it's a small price to pay to assure our guests that they will receive the best vacation possible
-- no matter what.''
Sandals Royal Bahamian Resort and Spa managed to escape any major damage, and all guests enjoyed complete meal
service, hot and cold running water and electricity for the duration of the storm. The hotel did not close and
remains fully operational.
The Sandals/Beaches Blue Chip Ultra Hurricane Guarantee, introduced in 1997, extends the most comprehensive vacation
guarantee from any Caribbean Resort chain. Guests are guaranteed that if even one day of their vacation is disturbed
by a hurricane, they will receive a replacement vacation for the same duration and accommodation level of the originally
booked trip, including airfare for North American guests, to any of the 13 Sandals and Beaches Resorts throughout
the Caribbean. The trip is also redeemable for up to one year.
The recently expanded Sandals Royal Bahamian Resort & Spa offers guests 406 luxurious rooms and suites, eight
gourmet restaurants, two freshwater swimming pools, a full-service European Spa and an 8,900 square-foot meeting
and convention facility.
For more information about Sandals and Beaches Resorts, call 1-800-SANDALS or 1-800-BEACHES or visit the Web site
at www.sandals.com or www.beaches.com .
SOURCE: Sandals Royal Bahamian Resort and Spa