European Travel Giant Embraces Cognos(R) Series 7

-- TUI users to benefit from Cognos event alerting, mission-critical performance and scalability --

Press Release: Cognos
November 14, 2001
BURLINGTON, MA -- One of the largest travel companies in Europe, TUI, yesterday announced its support of Cognos® Series 7, the industry's most comprehensive, enterprise-class business intelligence solution. Rigorously tested in the TUI InfoTec environment, Cognos Series 7 is designed to provide organizations with true mission-critical business intelligence. Cognos (Nasdaq: COGN - news; Toronto: CSN - news) is the leading global provider of business intelligence solutions.

TUI is a member company of Preussag AG, the world leader in the global tourism market which covers over 80 per cent of the European market with 3,658 travel agencies, 75 tour operators and brands, 88 aircraft, 49 incoming agencies and 270 hotels. TUI InfoTec is the IT service provider for the tourism division of Preussag AG. A complex business that spans airline, hotel, and travel agencies, TUI needed a means to provide its users with up-to-the- minute information about its business performance.

``Cognos Series 7 performed extremely well during our testing. We were impressed by the ease of administration via the central console,'' said Michael Cares, head of business intelligence systems support, TUI InfoTec. ``Performance, reliability and scalability are enterprise-class. With cubes that represent 20 million rows of data, Cognos Series 7 delivers radical performance gains. And, for an organization like TUI where information is incredibly time-sensitive, Cognos NoticeCast (TM) will deliver significant benefits to our user community.''

Cognos NoticeCast, the enterprise business event detection, alert, and notification component of the Cognos framework, is the BI industry's only solution to provide alerts on business risks and opportunities in operational data -- monitoring transactions as they occur.

Once implemented, Mobile employees at TUI will receive alerts on key performance indicators (KPIs) via e-mail-enabled digital cellular phone or PDA. Key business factors like booking rates, margin information, and customer issues will be monitored and delivered to the digital device of the user's choice.

``Cognos Series 7 delivers a comprehensive solution that will put the broadest range and depth of functionality in the hands of tens of thousands of users and TUI is one example of the leading companies that have recognized the high value this solution offers,'' said Peter Griffiths, vice president, research and development, Cognos. ``Cognos is racing out in front of the market, with a solution that addresses and exceeds the requirements of today's enterprises.''

About TUI:

World of TUI is the master brand for numerous individual tourism brands within Preussag AG -- the world's leading tourism group. The World of TUI master brand in future will strengthen and integrate the domestic tourism brands with a promise of high quality and service throughout. World of TUI provides its customers with a unique brand experience: from holiday catalogues, booking in travel agencies, flights, hotel stays at the holiday resort, right through to the return journey, we provide service and quality world-wide -- from a single reliable source.

About Cognos:

Cognos is the leading provider of enterprise business intelligence solutions that optimize the performance of the world's largest and most successful organizations. Founded in 1969, Cognos serves more than 18,000 customers in 120 countries around the world. Cognos business intelligence solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at http://www.cognos.com.

Cognos and the Cognos logo are trademarks or registered trademarks of Cognos Incorporated in the United States and/or other countries. All other names are trademarks or registered trademarks of their respective companies.

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SOURCE: Cognos