Press Release: Six Continents Hotels
September 14, 2001
ATLANTA, GA -- Six Continents Hotels yesterday announced that it has established a new hotline, 1-800-447-2981,
to help travelers and family members and friends of those touched by the Sept. 11 terrorist attacks to find hotel
rooms more quickly and easily.
Effective immediately, the new telephone hotline is open to offer hotel services to any traveler stranded by the
commercial air travel halt or any bereaving family member or friend of a victim involved in the Sept. 11 terrorist
attacks involving the World Trade Center, the Pentagon, and the four hijacked commercial plane flights.
By calling the hotline, travelers will contact a team of specially trained Six Continents Hotels guest services
representatives dedicated to rapidly finding an available hotel room at locations throughout the United States.
Six Continents Hotels' more than 2,000 hotels in the United States include Inter-Continental® Hotels and Resorts,
Crowne Plaza® Hotels and Resorts, Holiday Inn®, Holiday Inn Express®, and Staybridge Suites® by
Holiday Inn®.
The Six Continents Hotels hotline team will work with callers to either book a room through a Six Continents Hotels
property or another hotel chain, and every caller will be given the best available rate for hotel rooms.
``The thoughts and prayers of all of us at Six Continents Hotels are with the families and friends of those who
were the victims of the unprecedented acts of terrorism on Sept. 11,'' said Tom Oliver, chairman and chief executive
officer of Six Continents Hotels. ``In an effort to make every resource available at our company to assist those
affected by the attacks, we've established this hotline to ensure that any traveler directly affected by the tragedies
in New York and Washington is able to secure hotel accommodations.
``If one of our hotels is not able to facilitate the needs of a traveler during this time, we'll go to the point
of contacting other hotel companies to ensure that each guest is taken care of. The hotline is staffed by a specially
created team of our most experienced guest services professionals who are using an advanced set of procedures specifically
designed to expedite real-time coordination between Six Continents Hotels and other major hotel chains.''
Note: Six Continents(SM) Hotels, the hotel business of Six Continents PLC of the United Kingdom (LON: SXC), (NYSE:
SXC; ADRs), owns, operates or franchises more than 3,200 hotels and 510,000 guest rooms in nearly 100 countries
and territories.
The following are some of the service marks owned by Six Continents Hotels, Inc., its parent, subsidiaries or affiliates:
Holiday Inn®, Crowne Plaza®, Holiday Inn Express® in the Americas, Express by Holiday Inn(SM) in Europe,
the Middle East and Africa, Holiday Inn Select®, Holiday Inn Garden Court(SM), Holiday Inn SunSpree® Resort,
Staybridge Suites® by Holiday Inn®, Holiday Inn Family Suites(SM) Resort, Holidex®, Priority Club®,
Inter-Continental® and Forum®. Centra® in Canada and Mexico; Centra(SM) in the U.S.; Parkroyal(SM)
in the U.S. and Canada; Parkroyal® in Mexico.
Six Continents Club®, Six Continents(SM), 6 Continents(SM) and the 6C logo are service marks of Six Continents
PLC and used under license.
Six Continents Hotels, Inc. offers information and reservations capability on the Internet - www.6c.com,
www.interconti.com for Inter-Continental Hotels and Resorts, www.crowneplaza.com
for Crowne Plaza Hotels and Resorts, www.holiday-inn.com for Holiday Inn
hotels, www.hiexpress.com for Holiday Inn Express hotels, www.staybridge.com
for Staybridge Suites by Holiday Inn, and www.priorityclub.com.
For the latest news from Six Continents Hotels, visit our online Press Office at http://www.pressoffice.sixcontinentshotels.com/
SOURCE: Six Continents Hotels