Press Release: Royal Caribbean Cruises Ltd.
September 13, 2001
MIAMI, FL -- Royal Caribbean Cruises Ltd., like everyone, is devastated by Tuesday's tragedy, but expects all of
its Royal Caribbean International and Celebrity Cruises ships to maintain their normal cruising schedules throughout
this week and beyond.
The company's offices remain in operation with reservations personnel currently available on a 24-hour basis. The
company is also working with travel agents and U.S. port authorities to ensure the normal operations of both fleets.
The company is continuing to monitor the situation in New York and will use the coming days to determine if any
changes are needed regarding its Bermuda cruises, that depart from and return to New York.
The Federal Aviation Administration has announced that U.S. air travel will resume today and the company anticipates
that airline service levels will improve rapidly over the next few days.
Guests who have purchased their air travel through the company can be assisted by company representatives with
arrangements to reach their departing ships. Guests who have purchased their own air travel are asked to contact
their airlines directly for assistance. Normal cancellation policies are currently in effect.
The company has established a help desk to assist family members wanting to check the status of loved ones onboard
ships. Family members may call 1-888-829-4050.
Shipboard guests with relatives who may have been impacted by yesterday's attacks are being provided free phone
lines to check on their well-being.
Any further inquiries regarding cruise operations can be answered by calling Royal Caribbean International at 1-800-327-6700
or Celebrity Cruises at 1-800-437-3111. Guest calling from the United Kingdom or Ireland should dial +44 (0) 1932-834440.
Guest calling from France should dial 0800 204060. Guest calling from Scandinavia should dial +47 22 51-3780. All
other international guests should contact their local cruise representatives.
Should itinerary changes become necessary, they will be made public as soon as possible, as well as posted on the
Royal Caribbean International and Celebrity Cruises websites at www.royalcaribbean.com,
and www.celebritycruises.com respectively.
Royal Caribbean Cruises Ltd. is a global cruise vacation company that operates Royal Caribbean International, Celebrity
Cruises, and Royal Celebrity Tours. Royal Caribbean International and Celebrity Cruises have a combined total of
22 ships in service and seven under construction or on firm order. Royal Celebrity Tours operates land-tour vacations
in Alaska utilizing the world's largest glass-domed railcars. Additional information can be found on www.royalcaribbean.com,
www.celebritycruises.com or www.rclinvestor.com.
SOURCE: Royal Caribbean Cruises Ltd.