SOURCE: Marriott International, Inc.
September 12, 2001
In response to the incidents in New York City, and other locations, we have established a Marriott Assistance Center.
The toll-free number is 866-866-9928. This line is for friends and family members concerned about loved ones who
may be at or near those locations.
We are working closely with local and national authorities to protect and comfort our guests and employees in those
locations, and to identify the names of people potentially affected by these events.
The New York Marriott World Trade Center and New York Marriott Financial Center hotels have been evacuated. However,
because it is virtually impossible for us to know if a guest was in the building at the time of the event, our
efforts to verify that information could take some time.
We understand the urgency of providing you information and we have assigned a team of people to do so as quickly
as possible. We will provide updates.
The thoughts and prayers of the associates of Marriott International are with the families and loved ones potentially
affected by this tragic event.
MARRIOTT INTERNATIONAL, INC. (NYSE:MAR) is a leading worldwide hospitality company with nearly 2,400 operating
units in the United States and 59 other countries and territories. Marriott International operates and franchises
hotels under the Marriott, JW Marriott, The Ritz-Carlton, Renaissance, Residence Inn, Courtyard, TownePlace Suites,
Fairfield Inn, SpringHill Suites and Ramada International brand names; develops and operates vacation ownership
resorts under the Marriott, Ritz-Carlton and Horizons brands; operates Marriott Executive Apartments; provides
furnished corporate housing through its ExecuStay by Marriott division; and operates conference centers. Other
Marriott businesses include senior living communities and services, and wholesale food distribution. The company
is headquartered in Washington, D.C., and has approximately 154,000 employees. In fiscal year 2000, Marriott International
reported systemwide sales of $19.8 billion. For more information or reservations, please visit our web site at
www.marriott.com.