Press Release: HotelQuest
September 12, 2001
PITTSBURG, CA -- HotelQuest International Inc. (www.hotelquest.com) moved
quickly yesterday morning to respond to the national crisis caused when two aircraft crashed into the World Trade
Center in New York by providing its customers with easy access to refunds and cancellations and by implementing
a new toll free customer request telephone number (800-600-6333). The company is working with its hotel partners
to streamline all refund requests for customers who are unable to get to their designated hotels because of the
nationwide stoppage of all commercial flights.
HotelQuest President Mark Merani said, "In this time of crisis, we at HotelQuest will work hard to remove
any burdens from those who are impacted by this senseless act. We will circumvent our normal refund policy that
offers full refunds within 72 hours of a hotel stay, and instead fulfill refund requests for those traveling within
the next 48 hours," he said.
HotelQuest International, Inc., a company that distributes hotel room nights through a vast network of travel agencies,
corporate travel groups and Internet sites. The company is a privately owned California Corporation, funded by
investment trusts and individuals. The firm, a spin-off of the technology company Telegenisys, began its early
efforts in early 1998 and was formally organized in early 1999. HotelQuest International is headquartered in Pittsburg,
Ca, located 45 minutes east of San Francisco and has offices in Pune India. The company represents more than 3,500
properties in 1,200 cities internationally.
HotelQuest International
300 E. Leland Road Suite 106
Pittsburg, CA 94565
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Contact: La Rae Spencer HotelQuest International, Inc. 925-473-2230 x 244 press@hotelquest.com