Press Release: Doubletree Hotel Pasadena
November 15, 2001
PASADENA, CA -- The Doubletree Hotel Pasadena is proud to announce that they have received the prestigious AAA
Four Diamond Award for the 12th consecutive year.
``The Doubletree Hotel Pasadena is proud of its new AAA Four-Diamond rating, which is an important customer service
milestone for our hotel,'' said Tony Bondi, hotel manager. ``Each of our team members -- from housekeeping to the
executive committee -- continue to play an important role in the process of earning this distinguished award each
year, which has helped us to better understand our guests' expectations and encouraged us to deliver a consistently
high standard of excellent service to our customers.''
AAA and its team of designated field inspectors evaluate thousands of lodging establishments each year and assign
an overall rating of one to five diamonds. To obtain the Four Diamond designation, the property must significantly
exceed AAA's requirements in physical appearance, facilities, quality of operation and customer service.
Only four percent of the estimated 20,000 AAA-rated lodgings attain the four-diamond level of excellence. The rating
will be indicated with the Doubletree Hotel Pasadena's listing in the 2001 AAA TourBook® -- a series of travel
information guides published for AAA's more than forty-three million members.
``The AAA Four Diamond status represents a profound effort and extraordinary accomplishment by a hotel ... It's
a demonstration of the hotel or restaurant's ability to perform grand and small gestures with superior service
and high quality,'' said Clarence Garlough, manager of the Auto Club's Approved Accommodations. This award signifies
that a property has measured up to AAA's uncompromising standards of excellence during an extensive unannounced
inspection. Four Diamond properties deliver a memorable experience with superior personal service, quality amenities
and unforgettable ambiance.``
The AAA Four Diamond Award Doubletree Hotel Pasadena is ideally located in the heart of Pasadena's business and
entertainment districts, just minutes from downtown Los Angeles and anywhere in the San Gabriel and San Fernando
Valleys. Situated in the Plaza Las Fuentes, just steps from Colorado Boulevard, Paseo Colorado, Old Town Pasadena
and the world famous Rose Parade route, the Doubletree Hotel Pasadena boasts a classic, mission-style architectural
and design features both inside and out. With 350 elegantly decorated guest rooms and suites, the hotel features
22 meeting rooms with approximately 24,000 square feet of flexible meeting space and a capacity for up to 950.
The Doubletree Hotel Pasadena is located at 191 Los Robles Avenue, Pasadena, CA 91101. For more information or
reservations, contact your professional travel agent or meeting planner, call the hotel directly at (626) 792-2727
or visit our website at www.doubletree.com .
For further information, please contact: Bryan Churchill of Doubletree Hotel Pasadena, +1-626-792-2727.
SOURCE: Doubletree Hotel Pasadena