Press Release: MICROS Systems, Inc.
March 29, 2001
COLUMBIA, MD -- MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for
the hospitality industry, has created MICROS-Fidelio Exchange, a new two-way interface using state-of-the-art eXtensible
Markup Language, or XML based technology, to provide seamless inventory availability between central and property
operations. XML is used to define data types and map fields between systems so that data can be shared effortlessly.
Wyndham has successfully piloted this interface in one hotel and is preparing to roll-out to all of its branded
upscale and luxury properties. The MICROS-Fidelio Exchange integrates MICROS's Central Reservations System (CRS)
and Customer Information System with the company's Version 6 Property Management System (PMS) currently installed
at the Wyndham hotel, creating a new level of management efficiency. This interface will also work with the OPERA
Property Management System and other third party property management systems. The new interface facilitates full
two-way synchronization of reservations, including shares, multiple rooms, wait list, no shows, cancellations,
allotments, rate definitions, package definitions, and guest profiles, as well as a central lookup for customer
profiles. The MICROS- Fidelio Exchange provides full support for centralized yield management and the ability for
economical and fast deployment of OPUS 2's TopLine PROPHET Enterprise Management System, a yield management application
developed by MICROS subsidiary OPUS 2.
Mark Hedley, Senior Vice President and Chief Technology Officer for Wyndham, stated, ``Most two-way interfaces
on the market today cannot handle the different business rules between central and property level operations. With
MICROS's new two-way interface, Wyndham now has the technology to streamline both central and property management
operations and achieve its desired goal of single image inventory for last room sale capability, setting the stage
for us to deploy MICROS's yield management system.''
Boro Petrovic, Vice President of Development and Chief Technologist for MICROS-Fidelio, explained that the two-way
interface utilizes state-of-the-art technology including XML messaging, Microsoft Message Queueing delivery and
Oracle Advanced Queueing delivery that results in real-time synchronization of inventory between central and property
level operations. ``Our advanced design is based on a thorough understanding of both PMS and CRS functionality
and operations. Additionally, MICROS's ability to enhance both systems to meet our customers' requirements has
allowed us to go further than other two-way interfaces, thereby providing our customers with the maximum benefits
and capabilities.''
About Wyndham International, Inc.
Wyndham International, Inc. (NYSE: WYN) offers upscale and luxury hotel and resort accommodations through proprietary
lodging brands and a management services division. Based in Dallas, Wyndham International owns, leases, manages
and franchises hotels and resorts in the United States, Canada, Mexico, the Caribbean and Europe. For more information,
visit http://www.wyndham.com . For reservations, call 800-WYNDHAM.
About MICROS
MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 120,000 MICROS
systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and
entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation
and customer information solutions under the brand MICROS-Fidelio for more than 10,000 hotels worldwide. MICROS
stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry,
please contact Louise Casamento, Director of Marketing at 443-285-8144 or 800-638-0985. You can also visit the
MICROS website at http://www.micros.com or send an email to info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other products and brand names are the property
of their respective owners.
SOURCE: MICROS Systems, Inc.