WestCoast Hospitality Corporation Announces Fourth Quarter Revenue Increase Of 9.5%; Fourth Quarter EBITDA Growth of 28.5%

-- Annual revenue increases 14.3% -- Annual EBITDA increases 17.4% -- Fourth Quarter revenues under management increase 58.3% -- Annual revenues under management increase 66.8%

Press Release: WestCoast Hospitality Corporation
February 9, 2001
SPOKANE, WA -- WestCoast Hospitality Corporation (NYSE: WEH) yesterday announced financial results for the fourth quarter and year ended December 31, 2000. During the quarter, total revenues increased $2.5 million, or 9.5%, from $26.2 million in the fourth quarter of 1999 to $28.7 million during the same period of 2000. During the same period, EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) increased $1.5 million, or 28.5%, from $5.2 million in 1999 to $6.7 million in 2000. EBITDA as a percentage of revenues increased to 23.4%, from 19.9% in the fourth quarter of 1999. Cash flow per share during 2000 was $1.39, or $18.0 million. For the quarter, Earnings Per Share decreased from $.06 for the fourth quarter of 1999 to $.03 for the fourth quarter 2000. Guidance given by the Company during its third quarter conference call was $.01 to $.03, putting results for the quarter at the high end of the range. For the first quarter of 2001, the Company expects Earnings Per Share of $.01 to $.04, as compared to a loss of $.01 during the first quarter of 2000. For the year ending December 31, 2001, the Company expects Earnings Per Share of $.51 to $.62, an increase over 2000 EPS of 13.3% to 37.8%. During 2001, the Company expects Cash Flow per share of $1.46 to $1.62. Please see Supplemental Information #1 and #2 for further information.

``Both our Hotels and Restaurants and our Real Estate divisions performed quite well in bringing revenues to the bottom line during the fourth quarter,'' said Don Barbieri, Chairman, President and CEO, WestCoast Hospitality Corporation. ``At the property level, managers are closely monitoring the unstable macro economic environment, and proactively adjusting their expenses accordingly. These proactive measures translated to great EBITDA growth this quarter and positions us to compete quite effectively in the upcoming months.'' During the quarter, interest expense increased $1.4 million, or 58.2%, from $2.3 million in the fourth quarter of 1999, to $3.7 million during the same period in 2000. ``We expect that the reduction in interest rates, combined with our pay down of debt in connection with the sale of non-core real estate assets, will allow us to bring that great EBITDA growth down to net income.''

During the quarter, Combined Hotel room revenue grew 2.3% while RevPAR (Revenue Per Available Room) grew .8%, from $46.77 in the fourth quarter of 1999 to $47.15 in the fourth quarter of 2000. Due to renovations in the fourth quarter of 1999, there were fewer rooms available during that period, leading to higher revenue growth this year, but less RevPAR growth because of the additional rooms available in 2000. During the same period, ADR (Average Daily Rate) increased $2.7%, while occupancy declined 1.0%. The Company added two hotels to the WestCoast Hotel chain during the quarter. The Ashland Springs Hotel in Ashland, Oregon opened after a historic renovation of the former Mark Antony Hotel and the WestCoast Cape Fox Lodge in Ketchikan, Alaska joined the company as a new franchisee. ``We are taking steps to increase our market presence and attract quality franchisees to our brand,'' said Tom Barbieri, Executive Vice President, Hotel Division. ``With the rollout of our new guest affinity program, WestAwards, we are keeping guests within the brand and introducing customers from the former Cavanaughs brand to the WestCoast Hotels in cities where there never used to be a sister property. Likewise, we are introducing those original WestCoast customers to former Cavanaughs Hotels that have been re-branded to WestCoast. The WestAwards program is a great incentive for guests to choose to stay with us throughout the West.'' WestAwards was launched in mid December and has awarded over 7 million points to customers. The rate at which customers are enrolling in the program has increased every week since Christmas. Customers are awarded points for every eligible dollar spent when staying at a WestCoast Hotel.

WestCoast has also recently converted the Global Distribution System chain code for former Cavanaughs Hotels (re-branded as WestCoast Hotels) to ``WX,'' unifying all WestCoast Hotels under the same chain code. The Company believes the marketing of the brand to travel agents under the unified chain code will benefit the chain.

During the quarter, TicketsWest signed ticket agreements that bolstered the division's presence throughout Colorado and that are expected to positively impact the division in the first quarter of 2001. TicketsWest signed multi-year ticketing agreements with Major League Baseball's Colorado Rockies and, most recently, a multi-year ticketing agreement with Pikes Peak International Raceway in Fountain, Colorado. In connection with the Colorado Rockies agreement, TicketsWest expanded its relationship with King Soopers grocery chain to provide an outlet distribution system in over 80 King Sooper stores. TicketsWest also sells ski lift tickets to Colorado ski resorts through King Soopers. ``We are very excited with the direction TicketsWest is taking in Colorado,'' said Jack Lucas, Vice President, TicketsWest. ``We now have in place the best distribution system in the state and we are seeing strong interest from venues throughout the area.'' Lucas added, ``We had tough year on year comparisons for the division during the quarter. In the fourth quarter of 1999 we had a long run of Miss Saigon, compared to half as many presentations this year of the musical Ragtime, at a lower price point.'' Increased expenses in the division's call center associated with the rollout of the WestAwards program and training during the quarter, an overall event mix of lower margin business, and fewer than anticipated events being booked at venues for which TicketsWest provide ticketing contributed to the year on year decline in the division.

In the Real Estate division, revenues increased during the quarter 10.5%, from $2.3 million in 1999 to $2.6 million in 2000. Expenses decreased during the quarter, from $1.1 million in 1999 to $1.0 million in the fourth quarter of 2000. The real estate division recently signed a commercial lease with XO Communications, formerly Nextlink, which brings the occupancy in the office portion of the Company-owned Crescent Building to 95%. During the quarter, WestCoast listed a number of non-core real estate assets for sale and is in various stages of negotiation on a number of these assets. The Company plans to divest of its ownership in commercial real estate, however the Company plans to continue to grow the management and services provided to third party owners.

Increases to interest expense, depreciation and amortization of tangible assets, as well as amortization of goodwill contributed to the decline in Earnings Per Share for the year and the quarter. The Company is in the process of refinancing a large portion of the Company's debt that could lead to savings of $1.1 million in 2001. In addition to a reduction in interest rates, the Company expects to reduce the amortization of goodwill significantly in the second half of 2001 as the FASB is expected to adopt an impairment only approach to accounting of goodwill. This approach would translate to savings of approximately $.04 per share in the second half of 2001 for the Company.

WestCoast Hospitality Corporation owns, manages and franchises full-service hotels in 9 western states. WestCoast Hotels are three and four diamond properties and focus on serving business, convention and leisure travelers. WestCoast Hotels is now offering WestAwards, an exciting new rewards program that allows customers to earn points toward complimentary hotel nights, air travel, entertainment tickets, merchandise and more. WestCoast provides entertainment services through TicketsWest, including event ticketing for venues in the Western United States and Canada, and aggregates content for travel and entertainment that is sold in real-time at its www.ticketswest.com website. TicketsWest also includes WestCoast Entertainment, a Broadway and special event presenting company. G&B Real Estate Services is the real estate division of WestCoast Hospitality Corporation and owns and manages commercial and residential properties. Registered trademarks of WestCoast Hospitality Corporation protect the use of ``WestCoast,'' ``TicketsWest'' and ``WestAwards.''

This release and supplemental information contains forward looking statements which are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995, including those concerning the future products and activities of the Company. Investors are cautioned that all forward looking statements involve risks and uncertainties, including without limitation, risks relating to the operation of hotels, the availability of capital to finance growth, disruptions in service due to construction, the historical cyclicality of the lodging industry, the integration of acquisitions, including WestCoast Hotels, the early development stage of the Company's TicketsWest product and its dependence on increased ticket sales, the unpredictability and potential fluctuations in future revenues and operating results, as well as the other matters discussed under the headings ``business'' and ``risk factors'' in the Company's annual report on Form 10K for the 1999 fiscal year and other matters disclosed in the documents filed by the Company with the Securities and Exchange Commission. The Company's actual results could differ materially from these statements.

                         Supplemental Information #1
                      WestCoast Hospitality Corporation
                         Summary Statements of Income
                                 (unaudited)
                                (in thousands)

                                            Three months ended December 31,
                                            2000     1999   $ Change % Change

    Revenues under Management(A)           $48,343  $30,531  $17,812    58.3%

    Revenues:
       Hotels & Restaurants                $23,480  $21,168   $2,312    10.9%
       Franchise, Central Services and
        Development                          1,050             1,050
       TicketsWest                           1,471    2,606   (1,135)  -43.6%
       Real Estate Division                  2,578    2,333      245    10.5%
       Corporate Services                       77       64       13    20.4%

       Total Revenues                       28,656   26,171    2,485     9.5%

    Operating Expenses:
       Hotels & Restaurants                 18,723   17,027    1,696    10.0%
       Franchise, Central Services and
        Development                            339               339
       TicketsWest                           1,625    2,563     (938)  -36.6%
       Real Estate Division                  1,047    1,120      (73)   -6.4%
       Corporate Services                       44      185     (141)  -76.2%
       Depreciation and Amortization of
        Tangible Assets                      2,431    2,021      410    20.3%
       Amortization of Goodwill                227       27      200   740.4%

       Total Direct Expenses                24,436   22,943    1,493     6.5%

       Undistributed Corporate Expenses        180       64      116   178.9%

       Total Expenses                       24,616   23,007    1,609     7.0%

    Operating Income                         4,040    3,164      876    27.6%

    Other Income (Expense):
       Interest Expense                     (3,711)  (2,346)   1,365    58.2%
       Interest Income                         114      105        9     8.9%
       Other Income                             38        5       33   700.7%
       Conversion Expenses                     (14)               14
       Equity in Investments                     3                 3
       Minority Interest in Partnerships        (3)      50      (53) -105.7%

    Income Before Income Taxes                 467      978     (511)  -52.3%

    Income Tax Provision                       122      238     (116)  -48.8%

    Net Income                                $345     $740    $(395)  -53.4%


    EBITDA                                  $6,698   $5,212   $1,486    28.5%
    EBITDA % of Revenues                     23.4%    19.9%              3.5%

    (A) Includes WestCoast Hospitality Corporation revenues
       and revenues of third party owned properties under
       Company management.


                        WestCoast Hospitality Corporation
                Earnings Per Share and Pro Forma Hotel Statistics
                                   (unaudited)

                               Three months ended December 31,
                                      2000         1999      $ Change % Change

    Weighted Shares of Stock
     Outstanding                    12,941,001   12,878,478
    Weighted OP Units Outstanding      295,965      295,965
    Total OP and Stock Shares
     Outstanding                    13,236,966   13,174,443

    Earnings per Share of Stock          $0.03        $0.06    $(0.03) -50.0%

    Hotel Statistics:

      Combined (Owned, Managed and
       Franchised)

          Occupancy                      55.2%        56.2%             -1.0%
          Average Daily Rate            $85.41       $83.18     $2.23    2.7%
          RevPAR                        $47.15       $46.77     $0.38    0.8%
          Room Revenue             $36,368,219  $35,537,711  $830,508    2.3%


                        WestCoast Hospitality Corporation
                           Summary Statements of Income
                                   (unaudited)
                                  (in thousands)

                                              Year ended December 31,
                                           2000      1999   $ Change % Change

    Revenues under Management(A)          $212,173  $127,211  $84,962    66.8%

    Revenues:
       Hotels & Restaurants              $106,540   $92,808  $13,732    14.8%
       Franchise, Central Services and
        Development                         3,643              3,643
       TicketsWest                          5,705     7,181   (1,476)  -20.6%
       Real Estate Division                 9,540     9,649     (109)   -1.1%
       Corporate Services                     378       417      (39)   -9.2%

       Total Revenues                     125,806   110,055   15,751    14.3%

    Operating Expenses:
       Hotels & Restaurants                78,626    68,150   10,476    15.4%
       Franchise, Central Services and
        Development                         1,207              1,207
       TicketsWest                          5,702     6,683     (981)  -14.7%
       Real Estate Division                 4,378     4,469      (91)   -2.0%
       Corporate Services                     227       181       46    25.6%
       Depreciation and Amortization of
        Tangible Assets                     9,578     7,904    1,674    21.2%
       Amortization of Goodwill               874        28      846  3066.3%

       Total Direct Expenses              100,592    87,415   13,177    15.1%

       Undistributed Corporate Expenses     1,666     1,605       61     3.8%

       Total Expenses                     102,258    89,020   13,238    14.9%

    Operating Income                       23,548    21,035    2,513    11.9%

    Other Income (Expense):
       Interest Expense                   (14,660)   (9,384)   5,276    56.2%
       Interest Income                        315       367      (52)  -14.2%
       Other Income                           186        21      165   774.0%
       Conversion Expenses                   (246)               246
       Equity in Investments                  100                100
       Minority Interest in Partnerships     (116)     (130)     (14)  -11.3%

    Income Before Income Taxes              9,127    11,909   (2,782)  -23.4%

    Income Tax Provision                    3,306     3,737     (431)  -11.6%

    Income Before Extraordinary Expense
     and Cumulative Effect of Change in
     Accounting Principle                   5,821     8,172   (2,351)  -28.8%

    Extraordinary Expense, net of taxes                (10)      (10)

    Cumulative Effect of Change in
     Accounting Principle, net of taxes                (133)    (133)

    Net Income                             $5,821    $8,029  $(2,208)  -27.5%

    EBITDA                                $34,000   $28,967   $5,033    17.4%
    EBITDA % of Revenues                    27.0%     26.3%              0.7%

    Cash Flow(B)                           18,019    18,793     (774)   -4.1%

    (A)Includes WestCoast Hospitality Corporation revenues
       and revenues of third party owned properties under
       Company management.
    (B)Net cash provided by operating activities excluding
        changes in current assets and liabilities


                        WestCoast Hospitality Corporation
         Earnings and Cash Flow Per Share and Pro Forma Hotel Statistics
                                   (unaudited)

                                Year ended December 31,
                                   2000          1999       $ Change  % Change

    Weighted Shares of Stock
     Outstanding                 12,941,407    12,754,686
    Weighted OP Units
     Outstanding                    295,965       340,896
    Total OP and Stock Shares
     Outstanding                 13,237,372    13,095,582

    Earnings per Share of
     Stock                            $0.45         $0.63      $(0.18) -28.6%

    *Cash Flow per Share of
     Stock                            $1.39         $1.47      $(0.08)  -5.4%

    Hotel Statistics:

      Combined (Owned, Managed
       and Franchised)

          Occupancy                   63.2%         62.9%                0.3%
          Average Daily Rate         $86.98        $84.52       $2.46    2.9%
          RevPAR                     $54.94        $53.12       $1.82    3.4%
          Room Revenue         $168,411,545  $161,170,785  $7,240,760    4.5%

    *Net cash provided by operating activities excluding changes in current
    assets and liabilities


                        WestCoast Hospitality Corporation
            Consolidated Balance Sheets at December 31, 2000 and 1999
                                   (unaudited)
                      (in thousands, except per share data)

                                                 2000              1999

    Assets:
      Current assets:
        Cash and cash equivalents                    $3,476            $4,357
        Accounts receivable                           6,232             7,548
        Income taxes refundable                          5                --
        Inventories                                   1,130             1,110
        Prepaid expenses and deposits                   733               883
            Total current assets                     11,576            13,898

      Property and equipment, net                   242,548           243,237
      Intangible assets, net                         28,897            29,613
      Other assets, net                              21,813            22,384

            Total assets                           $304,834          $309,132

    Liabilities:
      Current liabilities:
        Accounts payable                             $3,432            $4,739
        Accrued payroll and related
         benefits                                     2,453             3,024
        Accrued interest payable                        708               721
        Income taxes payable                            --                457
        Other accrued expenses                        5,052             8,994
        Long-term debt, due within one
         year                                         2,393             7,445
        Capital lease obligations, due
         within one year                                529               623
            Total current liabilities                14,567            26,003

      Long-term debt, due after one year             52,861            57,516
      Notes payable to bank                         106,500           101,263
      Capital lease obligations, due after
       one year                                         657             1,103
      Deferred income taxes                          16,631            15,617
      Minority interest in partnerships               2,881             2,798
            Total liabilities                       194,097           204,300

    Commitments and contingencies

    Stockholders' equity:
      Preferred stock -- 5,000,000 shares
       authorized; $0.01 par value;
        no shares issued and outstanding                 --               --
      Common stock - 50,000,000 shares
       authorized; $0.01 par value;
        12,933,106 and  12,925,276 shares
         issued and outstanding                         129               129
      Additional paid-in capital                     83,845            83,761
      Retained earnings                              26,763            20,942
            Total stockholders' equity              110,737           104,832

            Total liabilities and
             stockholders' equity                  $304,834          $309,132


                        WestCoast Hospitality Corporation
                      Consolidated Statements of Cash Flows
                      Years ended December 31, 2000 and 1999
                                   (unaudited)
                                  (in thousands)

                                                      2000               1999

    Operating activities:
      Net income                                     $5,821            $8,029
      Adjustments to reconcile net income
       to net
        cash provided by operating
         activities:
          Depreciation and amortization              10,452             7,932
          Loss on disposition of property
           and equipment                                194               --
          Deferred income tax provision               1,524             2,392
          Minority interest in partnerships             116               130
          Equity in Investments                        (100)              --
          Extraordinary item, write-off of
           deferred loan fees                            --                10
          Cumulative effect of change in
           accounting principle                          --               133
          Compensation expense related to
           stock issuance                                12               167
          Change in current assets and
           liabilities:
            Accounts receivable                       1,316              (524)
            Inventories                                 (20)             (158)
            Prepaid expenses, deposits and
             income taxes refundable                    145            (1,559)
            Accounts payable and income
              taxes payable                          (2,275)              875
            Accrued payroll and related
             benefits                                  (571)              (51)
            Accrued interest payable                    (13)             (896)
            Other accrued expenses                   (4,647)            2,587
              Net cash provided by
               operating activities                  11,954            19,067

    Investing activities:
      Additions to property and equipment            (7,739)          (10,829)
      Cash paid for acquisition of property
       and equipment or subsidiaries, net of
       cash received                                     --            (1,079)
      Issuance of note receivable                        --              (358)
      Cash received from partnership
       investments                                      575                --
      Other, net                                       (318)           (1,306)
              Net cash used in investing
               activities                            (7,482)          (13,572)

    Financing activities:
      Distributions to stockholders and
       partners                                         (32)             (118)
      Proceeds from note payable to bank             15,137             8,680
      Repayment of note payable to bank              (9,900)          (11,260)
      Repayment of long-term debt                    (9,706)           (1,633)
      Proceeds from issuance of common
       stock under employee stock purchase plan         175                101
      Principal payments on capital lease
       obligations                                     (648)             (656)
      Additions to deferred financing costs            (379)             (519)
              Net cash used in financing
               activities                            (5,353)           (5,405)

    Change in cash and cash equivalents:
      Net increase (decrease) in cash and
       cash equivalents                                (881)               90
      Cash and cash equivalents at
       beginning of period                            4,357             4,267

      Cash and cash equivalents at end of
       period                                        $3,476            $4,357


Supplemental Information #2

(1) What is the estimated range of Revenue, EBITDA, Cash Flow, Net Income, EPS and cash flow per share for each quarter in 2001? How does this compare to 2000?

                          Year 2001 Performance Guidance
                              As of February 8, 2001
                    (in thousands except per share statistics)

                                                                     Prior
                                                                     Year
                            Q1      Q2       Q3      Q4     Total   Variance

    Revenue     High      29,000   36,000   39,000  31,000  135,000   7%
                Low       27,500   33,500   37,000  29,000  127,000   1%
                Average   28,250   34,750   38,000  30,000  131,000   4%

                2000
                Actual    27,209   33,031   36,910  28,656  125,806

    EBITDA      High       6,300   10,000   13,500   6,700   36,500   7%
                Low        5,800    9,500   12,500   6,300   34,100   0%
                Average    6,050    9,750   13,000   6,500   35,300   4%

                2000
                Actual     5,722    9,373   12,207   6,698   34,000

    Cash Flow   High                                         21,000  17%
                Low                                          19,000   5%
                Average                                      20,000  11%

                2000
                Actual                                       18,019

    Net
    Income      High         519    2,466    4,677     390    8,052  38%
                Low          130    2,077    4,287     130    6,624  14%
                Average      324    2,271    4,482     260    7,337  26%

                2000
                Actual     (147)    1,939    3,684     345    5,821

    Earnings Per
     Share      High       $0.04    $0.19    $0.36   $0.03    $0.62  38%
                Low        $0.01    $0.16    $0.33   $0.01    $0.51  13%
                Average    $0.03    $0.18    $0.35   $0.02    $0.58  29%

                2000
                Actual   $(0.01)    $0.15    $0.28   $0.03    $0.45

    Cash Flow
     Per
     Share (A)  High                                           1.62  17%
                Low                                            1.46   5%
                Average                                        1.54  11%

                2000 Actual                                    1.39

    A. Net cash provided by operating activities excluding changes in current
    assets and liabilities

(2) If interest rates continue falling, what would be the impact on WHC earnings?
Based on the December 31, 2000 outstanding balance of $106.5 million on the Revolving Credit Facility, a change in interest rates of 1 percentage point would impact the annual interest expense by $1.1 million. After tax, this change would contribute approximately 5 cents to the EPS. The Company is currently in the process of refinancing approximately $70 million of the Revolving Credit Facility to 10 year fixed rate financing. At this time the preliminary quotes we have received would reduce the interest rate on this portion of the debt by 1 to 1.5 percentage points from the average rate for 2000.

(3) If the FASB adopts an impairment-only approach to accounting for goodwill, what affect will it have on WHC?
The FASB (Financial Accounting Standards Board) has proposed establishing new rules sometime in the early part of July 2001, which would eliminate the requirement for companies to amortize goodwill and would require a write-down of the value only in the event of impairment. Beginning with this announcement we have modified our income statement to identify on a separate line the amount of goodwill for intangible assets the Company currently is amortizing. For the year ended December 31, 2000 the amount was $874 thousand. Amortization of goodwill is not tax deductible therefore it does not change the provision for tax amount and would impact EPS by approximately 7 cents on an annual basis. If implemented in July 2001, this would impact EPS by approximately 4 cents for the last two quarters of the year 2001.

(4) What effective tax rate is expected for this year?
The provision for tax for the year 2000 was 36.2%; this amount is expected to be 36.7% in 2001.

(5) What is the status of non-core real estate dispositions and how will they affect the Real Estate Division?
The Company has identified approximately $78 million of real estate assets that are targeted for sale and $69 million of those assets have been listed as Priority Sale. Of that amount, the Company has signed listing agreements representing $60 million. G&B Real Estate Services has been in business for more than 60 years and the vast majority of management accounts have been third party managed properties. It has only been in the past 15 years that G&B Real Estate Services has developed, for it's own account, the office and retail product we are now selling. The Company intends to continue to grow its management and services business for third party owners.

(6) What effect has the brand name change to WestCoast had on the former Cavanaughs properties?
The Company is pleased with the marketplace acceptance of the re-flag of the 13 former Cavanaughs properties to WestCoast. The total room revenue for the last 6 months of 2000 for the 13 former Cavanaughs properties increased over previous year. If results from the weak downtown Salt Lake hotel market are removed from the group, the increase is 1.7% over the previous period. Historically, large flag changes in the northwest have been met with initial drops in room revenue, so the Company is pleased with the results. With the new WestAwards guest affinity program and the February 1, 2001 GDS code change from CV to WX, the Company feels that integration and growth of the WestCoast flag will be strong.

(7) How has the integration of the WestCoast brand with the Cavanaughs brand been perceived by clientele of both hotel companies?
Clients of both Cavanaughs Hospitality Corporation and WestCoast Hotels, Inc. have welcomed the joining of the two companies as they now have more opportunities to place their business with the Company. Both companies had a very loyal base of clients, and also shared that client base in cities where there was only one or the other hotel companies. Both companies also had the same standards of customer service and hotel amenities, which makes it easy for sales operations in all of the hotels to refer their client to their sister hotels in other cities. The advantage of having 45 locations throughout the western United States gives clients the option of staying with one hotel company as their travels flow them from one WestCoast city to another.

(8) What accounts for the drop in revenue and departmental profit percentage in TicketsWest and what are the primary revenue sources for
the division?

The primary drop in revenue and departmental profit percentage are attributable to fewer shows being presented when compared to 1999, and 4th Qtr 1999. The mix of number of productions presented and fewer performances per production being presented are significant contributors. There has also been an increase in the costs of the 800 Center due to additional labor resources and training. Continued Web Development has also contributed to the increased expenses. The majority of the web development has been completed and looking forward, web costs will be attributed more to the maintenance of the current web site.

(9) How does the WestAwards program stack up against the programs of large national competitors?
The WestAwards program provides a guest with great flexibility in earning awards. Like most programs, points are earned that can be later redeemed for overnight stays, airmiles, air travel, merchandise and entertainment awards. There are some unique features that compare favorably to other programs. For instance, besides HHonors, WestAwards is the only other program that offers both points and miles for frequent guests. Additionally, the guest does not have to be a member of an airline frequent flyer program to earn free travel. This feature allows guests to redeem points for air travel to more destinations than would normally be available through his/her airline frequent flyer program.

(10) What synergies have you been able to capitalize on between the Hotel division and TicketsWest?
The Hotel Division and TicketsWest are able to offer their respective customers added services in a one-stop shopping format. The content of TicketsWest is easily packaged with hotel rooms to give a value-added approach to serving the customer. As leisure and business customers at the hotels look for entertainment during their stay, WestCoast is able to offer solutions in a number of markets. For TicketsWest, when customers can be identified as traveling a long distance for an event, a hotel room can be offered at the time the reservation is made. Over 50% of subscribers to WestCoast Entertainment's Broadway Series travel from a distance of over 60 miles for each performance.

(11) How will energy costs and availability impact your business?
WestCoast Hotels have already put into place energy conservation plans that will save energy and money without impacting guest comfort. These plans include temperature setbacks of non-occupied areas of the hotels, utilizing more energy efficient lighting and installing timers and motion sensors to control lighting periods, and close management of utilities used in food production and laundry. WestCoast wants to be good stewards of our natural resources and do our fair share in being responsible users of energy.

(12) How is Salt Lake City performing?
Salt Lake City continues its preparation for the thousands of athletes, spectators and members of the media that will participate in the 2002 Olympic Winter Games bringing with them millions of dollars in visitor spending sure to bolster the local economy. Road construction is winding down and it is now much easier to move in and about the city. New hotels have opened that have added more rooms to the Salt Lake room inventory. Beginning in August 2001 the Salt Palace will begin providing space for the Olympic Committee and eventually provide full use of the facility for pre-Olympic Games needs. This will eliminate the ability for citywide conventions and will have a short-term negative impact on city occupancy levels.

(13) How do you plan to get better analyst coverage?
The Company intends to increase communication with analysts in 2001 as the Company returns to positive year on year earnings trends. The Company will increase direct communication to shareholders in expanded earnings releases such as this one, webcasts and other releases to keep shareholders informed of earnings expectations and other pertinent information relating to the future prospects of the Company.

(14) What is the status of any Stock buyback plan?
The Company currently has authority from its Board of Directors to repurchase approximately $6 million of stock. The Company is currently not acquiring its stock but will continue to evaluate the best way to lower its debt level and increase shareholder value. As of December 31, 2000 the terms of the Revolving Credit Facility would have precluded the company from paying dividends or redeeming its stock.
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CONTACT: 
Stephen Barbieri, VP, Chief Communications Officer, 
509-323-7211, 
or 
InvestorRelations@WestCoastHotels.com. 


SOURCE: WestCoast Hospitality Corporation