People in the News in 2000
Staff Writer for The Timeshare Beat
December 29, 2000
As is common in the timeshare industry, there was a lot of 'people movement' in the year 2000-- but perhaps there
was a little more movement than usual this year because of Sunterra's Chapter 11 bankruptcy filing early in the
year. While other developers publicly remained fairly quiet about that event, or expressed hope for Sunterra's
survival, they were privately raiding a large pool of talent suddenly on the loose and looking around for bargains
on Sunterra properties.
In addition, the revamping, downsizing and upsizing of other companies, plus the creation of brand new timeshare
companies, kept the flow of timeshare people moving.
One of the most recent and notable moves was the announcement in December that Dean A. Parker, RRP, one
of Fairfield Communities' former top executives, left that company to accept a position as the Regional Vice President
of Sales & Marketing for Starwood Vacation Ownership, based at the company's Orlando headquarters. His
initial responsibilities will include directing the pre-opening duties for Starwood's new 1500-unit Sheraton Vistana
Villages flagship property on International Drive.
Parker is a 19-year veteran of the Vacation Ownership business, most recently working as the Vice President
in charge of both properties in Fairfield's largest selling region, Orlando, FL. With Starwood, he will initially
focus his concentration on the successful roll out of the Sheraton branded Vacation Ownership products in Central
Florida, with future expanded duties which are expected to include the integration of the Starwood business model
for the existing and future eastern projects as well as those planned for the Caribbean.
Other industry notables have also been lured to Starwood's ranks this year. Longtime Marriott veteran Dave
Broderick, Senior Vice President of Sales and Marketing for MVCI's Western Region, announced his resignation
effective July 12 to take the position of Senior Vice President of Sales and Marketing for the equivalent region
with Starwood. Broderick has leadership responsibility for all sales and marketing initiatives in the western region.
He was responsible for much of the success of MVCI's Western Region and is expected to provide the same level of
expertise and leadership in his new position with Starwood.
With Dave Broderick's departure from Marriott, Ron Hensel was promoted to Regional Vice President of
Sales and Marketing for Marriott's Hawaii projects. Rick Owen was also promoted, to Regional Vice President
of Sales and Marketing for the West Coast Projects. Both men are 20 year industry veterans and have been with Marriott
for many years.
In addition, Russell Gilman left his position with KSL Recreation as Vice President Sales Operations
for a similar position with Starwood's western region offices in California. Gilman had come aboard with KSL when
they decided to investigate timeshare as a new addition to the company, and left when they decided against it.
His expertise and experience will meld well with Broderick's as they move Starwood's presence in the Pacific arena
forward. Keep an eye on California and Hawaii.
Starwood Vacation Ownership also lost some veteran players this year, people who had been with Vistana
for a long time. Bill McLaughlin, President and CEO and Jeff Carter, VP Sales, have both been staying
home enjoying Starwood's contract buyout money. Phil Jackson, Director of Sales, is reported to be consulting
for Starwood's new resort at Atlantis on Paradise Island in the Bahamas.
Joe Viola, working for the Berkley Group, opened their new 350-unit
timeshare resort, the Vacation Village at Weston in Florida earlier this year. Joe Viola has been running that
track since its inception in 1993, which must be something of a record in this industry. With a sales staff of
almost 200, Vacation Village at Weston is the 8th phase of the RCI Vacation Village at Bonaventure resort. All
but phase 1 are purpose-built 2-Bdrm lockoffs.
RJ McHatton, VP of Eagle Crest Vacations operations in Central Oregon
(the sister company to Trendwest Resorts), finally moved on in August to Trendwest's massive new MountainStar Resort
project in central Washington to sell full ownership real estate. McHatton had worked for Eagle Crest for some
13 years, in both sales and marketing.
Joel Lazar, formerly of Raintree Resorts' Cimarron Golf Resort in
Cathedral City (Palm Springs area), is now Vice President of The Owners Club by Club Corp, in Telluride, Colorado.
Lazar is chairman of ARDA's Membership Development Committee, which develops methods of promoting and retaining
membership in ARDA, with the indefatigable Sandra Woolard working as Staff on that committee.
Shell Vacations has seen a lot of movement among its properties this year.
- John M. Carter was named Regional Director of Marketing for Shell Vacations Club's (SVC) newly created
Southwest region. Carter's responsibilities include directing all marketing programs in New Mexico and helping
coordinate Shell's future expansion into other states in the Southwestern region of the U.S. Carter also serves
as marketing director for Shell's new strategic alliance with American Properties. The point-based Shell Vacations
Club Southwest will offer its members use at the two Heritage properties in Santa Fe, two in Albuquerque and one
in Las Cruces.
- John Murphy - formerly with Sunterra, then briefly with Epic - joined Shell Vacations as its Regional
Director Arizona Region, where he has assumed executive leadership responsibilities for the company's three vacation
ownership properties. He will also assist in the acquisition and development of new resorts, sales and marketing
offices and other properties within the Arizona region planned for the future.
- Andy Harvey became Assistant to the firm's Regional Director (Canada) with additional responsibility
for providing overall management of the 172-unit Carriage Hills vacation ownership resort in Barrie Ontario, Canada.
Harvey also provides executive leadership for the sales, marketing and hospitality services as well as administrative
coordination to the team of 35 professionals between its resort sales and Niagara Falls offsite Preview Center.
- Gary Hyde now serves as a Regional Vice President of operations and business development for the Northbrook,
Illinois-based hotel and resort management company. His areas of responsibility include fiscal and site operations
for the 357-unit Inn of Chicago hotel and the 172-unit Carriage Hills at Horseshoe Resort in Barrie, Ontario, Canada,
a Shell Vacations vacation ownership resort.
- Perry Bergelt has assumed the position of Regional Director of Sales for Arizona, with responsibility
for a sales staff of approximately 100 professionals at the company's three resorts in Phoenix, Tucson and Scottsdale.
- Also under Shell's umbrella, which took quite a beating from the weather swirling around its introduction of
the new Shell Vacations Club this year and late in 1999, are Robert Foster, Director of Sales - Hawaii;
Deborah Moore, Director of Marketing - Hawaii; Darlene Hickey, former Director of Sales, working
on the line in Kona (at least for awhile); Alan Banks, formerly with Sunterra in Tahoe, now Regional Director
- California; and Ron Frank in New Mexico.
Michael S. Finn, who also writes a column
for The Timeshare Beat, is Senior Vice President of Sales and Marketing for Timescape Resorts, LLC. Timescape Resorts
is an Epoch Properties company with offices inWinter Park and Kissimmee, FL. It has assembled a team of timeshare
industry professionals, including Ronnie Lamkin, VP, Operations, formerly with Island One and Interval International;
Paul Smith, Director of Sales, formerly with Hyatt Vacation Club, and Anthony Matosich, Director
of MIS and Marketing Technologies, previously with Marriott and Airtours. Together, this team will be marketing
the new AmeriSuites Vacation Club at Calypso Cay Vacation Villas, in Orlando, FL, south of Lake Buena Vista.
Andy Gennuso - Sunterra Resorts’ Western/Pacific Region vice president
(1997-2000), quietly left that beleaguered company this year to start his own company with Les Abeyta, whose
experience includes finance and operations positions with The Welk Resort Group, Hilton Grand Vacations Co. and
Sunterra Resorts; and Kevin Pereira. Together they formed WestPac Resort Group. Concurrently, Anthony
Sharp, former Executive Vice President of Four Seasons Hotels and Resorts, became the new owner and developer
of Peaks Lodge at Breckenridge, an unfinished Sunterra Resort which is back under construction and which WestPac
Group is marketing. Peaks Lodge at Breckenridge will feature a fractional ownership structure, with 20 shares of
ownership per condominium.
Shari Levitin has hitched her considerable star to RCI's new Global
Points network this year, with an official partnership to ensure that RCI Points is presented accurately and consistently
at the resort sales table. The Shari Levitin Group will provide on-site and on-line certification training for
sales associates of RCI Points affiliates as part of the overall affiliation process. It is doubtful that there
is anyone else as thoroughly knowledgeable in the subject, or more enthusiastic about it.
Cynthia Huheey said goodby to ARDA this year and is pursuing other
avenues of interest. Replacing her as President of ARDA is Howard Nusbaum, who comes with a background in
hotel and lodging management and who has been getting a crash course in the nature of the timeshare business.
Amy Isom, senior vice president for Carlson Vacation Ownership, has
become a driving force in the company's expansion plans. Among other things this year, she helped to cement a deal
between Carlson and Orlando-based Island One Resorts, founded by CEO Deborah Linden. (Some well-known names
that came on board Island One this year include Robert Webb, president, and Art Zimand and Cary
Erfurth, directors.)
Steve Adelson, a longtime executive of Intrawest, was appointed vice
president of The Village of MonteLago at Lake Las Vegas. The Village of MonteLago will include approximately 820
condominiums and townhouses, 125,000 square feet of retail space and 50,000 square feet of office space as well
as a 350-room Ritz Carlton hotel that will include approximately 80 luxury fractional condominiums.
Rae Hostetler, who was the public voice of RCI for many years, has
gone out on her own this year with the opening of Hostetler Public Relations, a freelance company specializing
in communications programs for the timeshare and hotel industries. Rae has more than a decade of experience working
in public relations and broadcast journalism. She has worked with national journalists from The Chicago Tribune,
The Detroit Free Press, The New York Times and New York Newsday to place positive articles about timesharing. Her
journalism background includes working for the NBC-television affiliate in South Bend, Ind. as a news anchor and
reporter, as well as holding the position of news director for South Bend’s number one radio station. You could
say that she's well qualified...
Marge Lennon, of Lennon Communications Group , was thinking of slowing
down this year. Instead, she has begun sharing her considerable office space with a talented group of young people
who are gifted designers, webmasters and who are otherwise gifted in the tech/computer field. Though they will
remain two separate companies, they expect to collaborate on many projects due to the synergies of their creative
talents. So instead of slowing down, Marge is cranking things up.
Bob Hagedorn has reportedly been named President of the Berkley Group's
new Berkley West division, with its headquarters apparently to be in Las Vegas, Nevada.
John Soderberg was recently tapped to be the new PD at Epic' Scottsdale
Resort, with Anthony Trujillo as the new Marketing Manager.
Larry Maloney, who was the DOS at Sunterra's Embassy Grand Beach
Resort in Orlando, has taken a position as Director of Sales for Marriott's new Horizons Resort in Orlando.
Warren G. Hall has taken over the sales and marketing reins for Divi
Resorts. Hall was previously with Sunterra Branson and the Lodge at Maple Creek.
Dave Lowney took an extended hiatus from his 10-year career in Hawaii
to attend to family matters, but we hear he is considering returning to the industry. We also hear he is well-regarded
as a top-level performer by those he worked with, and we wait to see who will grab him up.
Tony Walker, longtime DOS for Pacific Shores Nature Resort on Vancouver
Island, has joined West Coast Timeshare Ltd. (Point to Point Destinations) as VP Sales in anticipation of West
Coast's impending expansion.
Katie Eldridge was named to the position of director of communications
for The Canyons resort in Utah. Eldridge comes to the position with nine years' experience in television and radio
broadcasting. Most recently, she was employed by Metro Networks in Salt Lake City, where she was the morning news
anchor for three radio stations. In addition to her journalistic experience, she has also worked as a ski and snowboard
instructor at several resorts in the Pacific Northwest, as well as in the German Alps. In her new position, Eldridge
will oversee the communications and public relations activities at The Canyons.
Ted Curtis was recently appointed Senior VP for Hilton Grand Vacations
in Orlando, and it is said that he began to instigate a lot of changes right from the get-go.
In Europe:
Former Universal Vacation Club executives in Europe, very unhappy with the way that Club was being operated and
who got out while the getting was good:
- Kevin Narey is now a partner in a company called Enova Promotions Ltd, which provides cold line tours
for the UK. Most of the team (unabashedly promoted as probably the best OPC team in Europe) that worked for Kevin
at UVC is said to have followed him to Enova.
- Paul Deach has set up his own company, providing flybuys to European in-house tracks. This company is
called Skychoice Ltd and although it was only begun in February this year it is said to be showing all the signs
of being a success. We hear they plan to expand in 2001 by providing cold line tours for some of the UK cold line
sales operations.
- Wolfgang Brand is taking it easy, still exploring his options and in no tearing hurry. He has several
possibilities on the burners, it being mostly a question of which party he'll decide to associate with.
Michael and Viviane Tolan, with Platinum Resorts
International (a full service Vacation Ownership Corporation based in the Middle East and Europe that develops
timeshare property, markets and provides services to Club Members) were not content to just work very hard developing
their principal businesses. Michael has also gotten the ball rolling with with the GSO (Global Sales Organization),
an industry association dedicated to responsible trading practices and industry growth worldwide, with affiliates
in over 25 countries. In their spare time, late this year, the couple also became the proud parents of twin boys
and organized a new charity.
In Australia and the Asia-Pacific region:
Joe Sita has been appointed Chief Executive Officer of Accor's new Première Vacation Club (APVC). Sita
was the General Manager of Development at Accor Asia Pacific and has been integral in the expansion of Accor in
the Asia-Pacific region. He will be supported by a senior management team with over 50 years experience in the
timeshare industry, including:
- Mark Stephenson, General Manager of Operations at Accor Première Vacation Club. A specialist
in the timeshare industry, Stephenson has managed the regional growth strategy of some of the world's leading timeshare
operations. He was previously Executive Director of RCI Australia, Inc, and Managing Director, Asia Pacific for
the leading European club developer and marketer Club La Costa. Stephenson is a regular speaker at timeshare conferences
and is a former President and current director of the Australian Timeshare and Holiday Ownership Council Ltd (ATHOC).
- Susan Nelson, General Manager of Sales at Accor Première Vacation Club. Nelson has more than
15 years experience in the United States' hospitality and timeshare industries, establishing a solid track record
with leading operators including Marriott Vacation Club and Starwood properties. Nelson will head up the sales
force of Accor Première Vacation Club.
- Mark Carriere, General Manager of Marketing for Accor Première Vacation Club. Carriere has extensive
experience within the vacation ownership sector in the United States, Canada, Bahamas and Australia and has worked
within the timeshare industry for more than sixteen years. He regularly presents seminars in Canada and the United
States on the timeshare industry.
- Dave Emblem, Regional Marketing Manager - Queensland. With almost 20 years experience in sales and marketing
and more than six years experience in the timeshare industry, Emblem will be responsible for developing and implementing
strategies to launch Accor Première Vacation Club.
- Kevin Sands, Accor Première Vacation Club's Promotions Manager. Sands has had 15 years in the
hospitality and timeshare industries, in both Canada and Australia.
- Ron Harrison, an Accor Première Vacation Club Sales Manager. He was formerly a trainer and Senior
Sales Executive with the Marriott Vacation Club International. He was also a member of the Emerald Club for more
than five years.
- John Rohman, Sales Manager of Accor Première Vacation Club. With more than 15 years experience
in the vacation ownership and sales industries, Rohman has a keen understanding of the vacation ownership sector.
He was formerly with Marriott Vacation Club International and Vistana where he performed in both sales and management
arenas.
Very special thanks go out to all the people who write so wonderfully for The Beat, and
without whom we would be so much less than we are: Jerry Sikes, with his 51st
column(!) for us this week; Simone, who shows us Europe with panache and
style-- through a European's eyes; Fern Modena, who shares her extensive timeshare
knowledge and experience with us; Fast Eddie, who is willing to share his wanderings
with us; Peter Shield, who can write about anything and make it fun; Lisa
Schreier, who really knows about advertising; Michael Finn, who writes
thoughtful pieces about industry issues; James Gilmartin, who is an expert
on marketing to baby boomers; Steve Ward, who shares his technical and
website knowledge with us; Chip Noe, who writes with passion; the mysterious and
opinionated writer(s) of Inside Washington, who make us think; The
Shadow, who knows the industry inside out and isn't afraid to speak out; Steven
Rue Bromberg, an industry insider and timeshare traveler who occasionally and colorfully fills us in on
what's happening in the TS world with a Buzz in the Biz; Kirby Wright, who let
us see inside the OPC world, tongue in cheek; and all the fine folks who have written about their experiences,
likes and dislikes and travelogues in It's Your World. And to THE STAFF,
who do everything else! Did we miss anybody?
Ending on a solemn note, James Vellema, Chairman and CEO of MPTV, Inc., passed away after a long
illness on early Friday morning, March 24. A longtime industry veteran, Vellema and partner Hurley Reed had purchased
the Lake Tropicana Apartments in Las Vegas out of the Glen Ivy bankruptcy several years ago and had been struggling
to turn the project into a timeshare resort. Mr. Vellema's influence in the early days of the timeshare industry
in the USA was considerable, and he was considered a serious player.
Hurley Reed took over the reins of the company after Vellema's death, and if all goes well the company
will sign an agreement with Arizona-based Remington Financial Group on Jan. 9, 2001 for a construction loan to
finally begin the project. It is unfortunate that James Vellema will not be there to enjoy the moment. We wish
his family and friends well.
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