Press Release
SOURCE: Four Seasons Hotels and Resorts
November 17, 2000
TORONTO, ONT -- When it comes to providing the ultimate luxury hotel experience, voters in the new Zagat Survey
2001 Top U.S. Hotels, Resorts & Spas agree -- Four Seasons is tops. The company reaped four of the six major
awards in the survey, including Top Hotel Chain, Top Hotel, Top Resort and Top Hotel Spa. As well, 15 of the Survey's
Top 50 Hotels and seven of the Top 50 Resorts are Four Seasons properties, rated best for rooms, service, dining
and public facilities. Since the inception of the Zagat Hotel Guide in 1987, Four Seasons has consistently ranked
at the very top of the survey, with more hotels named to the prestigious list than any other hotel chain or management
company.
``We are delighted to receive this recognition from Zagat because we know that the Surveys are truly a reflection
of what our guests think,'' commented Isadore Sharp, Chairman and CEO, Four Seasons Hotels and Resorts. ``More
and more, our guests are seeking high-quality, luxury hospitality experiences that include personal touches, and
intuitive, intelligent and kind service. The Zagat survey rankings confirm for us that we are exceeding those expectations.''
First Place Finish
Topping the list of best U.S. hotels is Four Seasons Hotel New York, a market leader in the city since its opening
in 1993. The Zagat ranking for the landmark I.M Pei Art Deco building, featuring stunning cityscape views and gracious
style, is the latest in an impressive list of awards and accolades garnered by the hotel. With a score of 28 out
of a possible 30, survey participants viewed the hotel as a ``masterpiece of modern elegance'' with ``sheets like
butter'' and an experience that's simply ``top notch''.
Respondents also ranked Four Seasons as their number one choice for the perfect vacation or getaway. Four Seasons
Resort Hualalai at Historic Ka'upulehu was twice honored, rating as the Top Resort, with an impressive score of
29 out of a possible 30, and the Top Hotel Spa.
Other top-ranked properties include Four Seasons Hotel Chicago (number two on the Top 50 Hotels list), Las Vegas,
The Ritz Carlton Chicago (a Four Seasons hotel), Boston, Los Angeles, Philadelphia, Washington, Newport Beach,
Austin, Atlanta, Houston, Seattle, The Regent Beverly Wilshire, and New York (The Pierre). Four Seasons Resorts
in Wailea, Aviara (Carlsbad, CA), Palm Beach, Scottsdale, Dallas and Santa Barbara scored high on the resort list.
The Zagat Survey 2001 Top U.S. Hotels, Resorts & Spas is based on the ratings and reviews of 19,600 frequent
travelers, including 900 travel industry professionals. The survey included 1,650 hotels, and resorts, 180 spas
and 73 hotel companies. The 800 highest rated hotels, resorts and spas are featured in the 2001 survey. The Zagat
Hotel Guide honours are the latest in a series of major ranking and reader polls which have honored Four Seasons,
including AAA Five Diamond Awards, Conde Nast Traveler, Institutional Investor, Travel & Leisure, Gourmet,
and Andrew Harper's Hideaway Report. As with the Zagat rankings, more Four Seasons hotels and resorts were named
once again named this year than any other hotel company.
For more information, contact:
Elizabeth Pizzinato Director, Corporate Public Relations FOUR SEASONS HOTELS AND RESORTS 416-441-4335 epizzinato@fourseasons.com SOURCE: Four Seasons Hotels and Resorts