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Press Release: NORTHWIND
October 22, 2004
MARKHAM, ON -- NORTHWIND, a provider of enterprise property management and reservation solutions for hospitality,
announced today Universal Resorts, the largest hospitality operator in The Republic of Maldives, selected the Maestro(tm)
Enterprise Suite to automate all nine of its luxury resorts. Universal will utilize Maestro Front Office, Club
& Spa Management, Sales and Catering, Work Order Scheduling, Asset Management, Central Reservations, Accounts
Receivable, and ResEze online reservations with yield management. e-clipse Computer Systems, the Australian distributor
of NORTHWIND's Maestro, will install the complete suite of Maestro applications and interfaces at all Universal
Resorts properties.
Warren Dehan, president of US operations for NORTHWIND, said, "Universal Resorts is the largest and most respected
hospitality operator in The Maldives. Maestro Enterprise, with its fully integrated suite of modules for resort
management is perfectly suited to the chain's full service multi-island properties. The nine luxury Universal Resort
destinations comprising over 750 rooms present a unique opportunity for system integration and standardization
that the Maestro Enterprise Suite is perfectly engineered to address." Universal Resorts will utilize Maestro
on a Windows 2003 platform with a SQL Server 2000 database; data will be centralized at Universal Resorts' corporate
offices for enterprise analysis.
"e-clipse Computer Systems is known throughout the Asian Pacific region as a premium installer of resort and
hotel management systems. Since Universal Resorts is the largest hospitality group within The Maldives, it was
a natural selection to install the Maestro Enterprise solution across their group," said Bakir Haurdic, Managing
Director of e-clipse Computer Systems. "As part of the Maestro and e-clipse Computer Systems expansion into
the Maldives a local office has been established in the capital Male` to provide local support for the Universal
group and future clients in the region."
Universal entered the Maldivian tourism industry in 1972, and now operates 10 exclusively designed signature island
resorts. Each resort in the Universal chain provides luxurious vacations on tropical islands of incomparable beauty
for every type of traveler and budget. The 1,190 islands of The Republic of Maldives are located near the equator
in the Indian Ocean. Regarded as a true tropical paradise, many of the coral atolls that make up the Republic
are palm fringed with sparkling white beaches, turquoise lagoons, clear warm waters and coral reefs teeming with
abundant marine flora and fauna.
Maestro Enterprise Suite
The Maestro Property Management Suite combines a full-function Front Office system in use by hotels from 3,500
to 25 rooms with a family of robust modules that includes Maestro GDS+ -- an online, real-time reservation engine
with integrated Yield Management to maximize ADR for virtually all eReservation channels; Maestro Owner Management
- fully integrated ownership accounting functionality for asset performance reporting; Maestro Sales & Catering
-- manages group-convention sales and function rooms, whether at one property or a portfolio of hotels; ResEze
Web Booking Engineä -enables independent and multi-property hotels to take advantage of the growing online
revenue opportunity by providing tools for guests to book their own reservations from an operator's website; Maestro
Yield - a revenue manager that makes sophisticated strategies easy for multiple booking channels at one or more
properties; Maestro Analytics -- a complete business intelligence software suite that lets end-users interactively
analyze critical business information; Maestro CRM - gives managers the information to make the best business decisions
for booking new business; Maestro Club/Spa - enables resorts, hotels and clubs to schedule facilities and activities
with real-time integration to all other modules. Also available is Maestro CRS - supports a two-way interface to
corporate sales offices and Maestro Multi-Property - used by many multi-property operating companies and corporate
reservation facilities, the system supports a number of properties on a single server with a single database, or
each property can rely on its own server with all files being replicated at the central corporate offices.
About NORTHWIND
NORTHWIND (www.maestropms.com), known in the hospitality industry for its service and state-of-the-art technology,
is widely respected for providing hotels, guests, and corporate management companies with flexible software solutions.
Based in Markham, Ontario, Canada, with a network of dealers and offices worldwide, NORTHWIND is a leading supplier
of software for hotel owners and operators who need to manage their enterprise in a real time environment for maximum
operational control and profitability. Designed to handle any size hotel, resort, meeting/conference center, multi-property
and for the enterprise, NORTHWIND's Maestro solution offers the most productive working environment, which includes
the following suite of products: PMS, Sales & Catering, Club/Spa Management, Corporate Reservations Office,
Multi-Property Management, Condo/Owner Management, Yield Management, POS & Online Table Res, GDS Connectivity
and ResEze Internet Reservations. This comprehensive multi-platform (Windows 9X/NT/2000/XP, Unix/Linux, Terminal
Server & Web Enabled) suite is recognized as the solution of choice for progressive and demanding organizations.
NORTHWIND is a total solution provider that offers leading-edge technologies, and unparalleled training and support.
About e-clipse Computer Systems:
e-clipse computer systems is recognized as a leading edge software solutions provider for the hotel, resort and
leisure markets. While presenting market-leading solutions, e-clipse provides unsurpassed local and international
support. Currently managing clients through out Asia, New Zealand and Australia from its head office in Sydney,
Australia, e-clipse specialise in properties that range from large hotel chains to smaller independent hotels.
e-clipse installation and support staff years of experience in the hotel and IT industry providing a service-oriented
foundation for the company. With excellent products, experience, and a focus on exceeding customer expectations,
e-clipse is the ideal strategic partner for today's busy hospitality market.
About Universal Resorts:
Universal, the biggest resort chain in The Maldives, has been making waves in the Maldivian tourism industry since
its inception 25 years ago. From a modest beginning in 1972, its tide has now swelled to give travelers a choice
of 10 exclusively designed island resorts, to spoil and pamper guests in the luxury of the unique natural beauty
of the Maldives.
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For More Information Contact: Audrey MacRae - Director, Marketing Communications NORTHWIND 60 Renfrew Drive, Suite #235 Markham, ON L3R 0E1 Phone: (905) 940-1923 ext - 246 1-888-NORTH88 (667-8488) Fax: (905) 940-1925 Email: info@maestropms.com www.maestropms.com