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Press Release: ARDA
October 29, 2003
WASHINGTON, DC -- A study of the timeshare industry's financial performance for 2003 has been released by the ARDA
International Foundation (AIF) revealing another year of strong vacation ownership sales. The research, conducted
by PricewaterhouseCoopers, shows that timeshare's 7.6 percent net sales growth outperformed the rest of the hospitality
industry. This is particularly noteworthy within the context of a sluggish overall economy.
The study, sponsored and directed by AIF, the research and educational arm of the American Resort Development Association
(ARDA), is a comprehensive look at how one of the fastest growing segments of the hospitality business performed
during 2002.
Among the key findings:
"The timeshare sector has outperformed other leisure sectors during difficult times. The 2003 financial
performance survey confirms that the timeshare industry is healthy," according to Scott Berman, partner, PricewaterhouseCoopers
Hospitality & Leisure Practice.
This is the fourth such study done for the industry by PricewaterhouseCoopers (1999, 2000, 2001 and 2003), covering
the years 1996 through 2002. ARDA intends to continue this series of studies in future years.
"By conducting this research annually, the association aims to offer timeshare companies relevant and timely
information, providing them the opportunity to measure individual performance against industry benchmarks. It also
serves as a reference for tracking trends in vacation ownership and as a resource for potential entrants into the
business and those who follow the sector," said Howard Nusbaum, ARDA's president.
A core group of 29 companies has consistently responded to the Financial Performance Survey over the past three
years, providing year-in and year-out results yielding a stable perspective on industry trends. The core company
set represents 78 percent of the active resorts surveyed and 72 percent of the total net sales reported by the
overall response base. Twenty-eight percent are publicly traded companies, and approximately 21 percent of this
core company set reported net sales of $100 million or more in 2002.
"I'm particularly pleased that this partnership between ARDA and PricwaterhouseCoopers will provide, in one
place, key timeshare industry data on the stellar performance of this dynamic business. It's also gratifying to
note that ARDA's members, through their generous contributions to the foundation, support this research,"
said Nusbaum.
Copies of the study may be obtained through the ARDA website (www.arda.org) or by contacting the association directly
at 202-371-6700 ext.131. The cost for ARDA members is $200 and $300 for non-members.
Survey Purpose
The goal of the survey is to compile accurate historical data and to provide a comprehensive perspective on the
industry's financial performance. By conducting this survey annually ARDA aims to provide:
1) timely information that permits companies to compare operations to industry benchmarks; 2) a reference for tracking industry trends; and 3) a resource for potential entrants to the industry.
Survey Design and Administration
The Financial Performance Survey provides information in a consistent format, maintaining benchmarks that may be
easily referenced. It is also important that results reflect a broad base of respondents. In light of these goals,
the survey instrument used this year has been kept short, and mostly unchanged from previous years. Where appropriate,
several questions were enhanced, and others removed, based on input from members of ARDA's Research Institute and
Finance Committee, the staff of ARDA International Foundation and PricewaterhouseCoopers ("PwC"). The
resulting survey is consistent with instruments used in the 2002 Edition of the Financial Performance Survey, which
reported 2001 and 2000 data. Similar industry benchmark surveys were also conducted by PwC in earlier years. With
the publication of 2002 results contained in this year's study, PwC has assisted ARDA in publishing industry information
covering each year since 1996. A copy of the 2003 survey form is included in the Appendix.
In March 2003, the survey was distributed directly to 132 timeshare and vacation ownership resort development companies.
Respondents
Forty-six companies, or 35 percent of those surveyed, responded, encompassing 263 resorts in active sales during
2002. This represents the largest response base achieved in any of the three previous Financial Performance Studies
conducted by PwC. For questions on company sales, between 42 and 46 companies responded; for questions on portfolio
sales and securitization, hypothecation, consumer financing and receivables portfolio performance, between 32 and
41 companies responded.
Of the 46 survey respondents, 12 companies were publicly traded companies and 34 were privately owned companies.
One company operating within the brand of a publicly traded hotel company indicated that its timeshare resorts
are privately owned and has been reported in this survey as a privately owned company. All of the public companies
provided information on sales volume, which accounted for 69 percent of net sales reported.
The survey respondents were distributed across the U.S. and internationally. Approximately 30 percent of the companies
that responded were headquartered in the Southwest and West U.S. region. Approximately one quarter of all companies
were headquartered in Florida while another quarter were headquartered in the Northeast and Midwest U.S. (see graph).
Seven percent of the respondents were based in Canada or Mexico while nine percent were based in other international
locations.

Distribution of Companies by Headquarters Location - 2002
Source: PricewaterhouseCoopers based on company survey responses.
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Contact: Howard Glassroth ARDA 202-371-6700 hglassroth@arda.org