RCI Points Surpasses 150,000 Members And 400 Resorts

Enhancements Made To Popular Points-Based Exchange System

Press Release: RCI
April 16, 2002
PARSIPPANY, NJ -- Resort Condominiums International, LLC (RCI) celebrated the achievement of two major milestones for RCI Points, surpassing 150,000 members and 400 resorts for the fastest growing exchange network in the world. In keeping with RCI’s commitment to improve RCI Points, RCI today unveiled a variety of enhancements to the world’s only global points-based exchange program.

“These milestones are a testament to the popularity of our RCI Points concept and the continuing consumer preference for the greatest possible flexibility in vacationing,” said Ken May, president and CEO, RCI. “These improvements build on RCI’s 28-year history of industry leadership, and further establish the unparalleled benchmark for innovation and excellence in timeshare services. We take great pride in evolving and improving this program so that it exceeds member and developer expectations for years to come.”

The changes and enhancements to RCI’s popular new exchange network are the result of and in response to surveys conducted by RCI, along with member feedback and demand. The enhancements include:

• RCI Points Directory and the RCI Points point value grids have been merged, listing points values required for placing reservations alongside the photos and details of the resort, putting point value information right at your fingertips, making the vacation planning process more convenient and enjoyable;
• The rollout of a new RCI Points Partners Program Catalog that lists over 100 providers offering hundreds of different travel and leisure related products and services from which members can choose, further maximizing their vacation exchange experience;
• Expansion of RCI Weeks Exchange Grids, which Members use in order to obtain the number of points needed to place a reservation at an RCI Weeks affiliated resort. This enhancement more accurately reflects the value-for-value concept that the RCI exchange system has operated under for nearly 28 years.
• Home Resort Reservation: The window of opportunity for members to reserve a week at their home resort has been doubled, and the Home Resort Reservation Fee has been waived, with members now having the opportunity to reserve their home resort week free of charge, all the way through their check-in date;
• The RCI Points section of RCI.com has an improved look and feel and up-to-date information at your fingertips. RCI.com now offers: additional online transactional capabilities and point values for each worldwide affiliated resort, access to membership benefits, reservations windows, use year, service fees and more.

“The enhancements to the RCI Points program are intended to provide greater exchange flexibility and value-added products and services, along with the greatest possible inventory from our affiliates around the globe,” said Marcos Strafacce, Vice President and Global Product Manager, RCI Points, RCI. “The new version of the RCI Points exchange program which we have unveiled demonstrates our commitment to provide better service to our members through enhanced brand identification, better collateral materials, and better service to our affiliates through superior training, technology and communications.”

RCI Points members are now receiving the new informational materials presenting the benefits and options of the enhanced RCI Points exchange system, including the new 2002 RCI Points Directory and the RCI Points Partners Program Catalog.

About RCI

Resort Condominiums International, LLC (RCI) is a global provider of leisure travel services to businesses and consumers, with market leadership positions in vacation property exchange, rental and resort management. As a growth partner to its business clients, RCI leverages core competencies in networks, technology, brand and product development and world-class customer service to deliver superior vacation experiences for travelers anywhere in the world.

RCI operates the world’s largest vacation exchange network, RCI Weeks, with 3 million members around the world, as well as the world’s only global points-based exchange network, RCI Points. The RCI Holiday Network offers consumers the world’s largest and most diverse selection of holiday rental properties, and operates rental programs on behalf of resorts around the world. RCI offers property owners at private residence clubs access to a portfolio of fine leisure assets through The Abercrombie & Kent Registry, bringing flexibility and added value to the luxury segment of the vacation ownership industry. RCI Resort Management is the vacation ownership industry’s largest property management company, providing branded holiday experiences to consumers on behalf of nearly 250 resorts and associations worldwide. RCI is a subsidiary of Cendant Corporation (NYSE: CD), a global provider of services primarily in travel and real estate.

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