Press Release: RCI
April 15, 2002
PARSIPPANY, NJ -- With resort developers and associations demanding greater value and growth from their property
management contractors, RCI Resort Management (RCIRM) is responding by setting new standards for quality and excellence
in leisure property management, bringing unique new benefits and resources to its growing customer base.
As the leading vacation property management company in the vacation ownership industry, RCIRM is leveraging its
economies of scale, the resources of RCI and Cendant Corporation, and a deep and talented workforce of dedicated
professionals to become a new engine for growth in resort revenues, inventory utilization, resort and guest services,
quality assurance and value-added travel services.
"We see ourselves as growth partners for our association and resort clients," said John Paul Nichols,
executive vice president, RCI Leisure Property Management Division and president, RCIRM. "We are looking for
new opportunities to expand the boundaries of resort property management and become the brand of choice for travelers
worldwide."
Under Nichols’ leadership, RCIRM is pursuing expansion internationally in all major tourism markets. In Australia
and the Asia Pacific region, the company will leverage its ownership of Tawaf Resort Management to expand its market
share; in Europe, RCI will seek growth through TMSI, RCI’s U.K.-based property management company. RCIRM will also
seek to build upon its existing presence in Mexico to grow market share throughout the Latin America and Caribbean
region.
As a full-service provider of resort and association management services, RCIRM is dedicated to excellence in all
areas of client operations, but offers a unique advantage through exclusive value-added services that create a
framework for future growth.
One such service is Cendant Preferred Alliances, a program that harnesses the purchasing power of Cendant’s global
business network to offer quality products and services to clients representing savings and convenience, in interior
design and renovation, new projects and refurbishments, indoor and outdoor furnishings, appliances and entertainment
centers, and other important services.
RCIRM also provides one of the most effective rental programs in the industry, facilitating both developer/association
and owner rentals through our proprietary rental program Extra Holidays. This program, which can be tailored and
branded to suit client needs, is linked to the RCI Holiday Network, the world’s largest and most diverse selection
of vacation rental properties. This brings RCIRM client rental inventory to consumers through a broad array of
channels, including Cendant’s travel portal, Trip.com, Cendant’s discount air travel unit Cheap Tickets, and to
consumers via 44,000 travel agents worldwide through Cendant’s Galileo global distribution service.
RCI Resort Management employs the most talented and dedicated group of resort management professionals in the industry,"
said Alex Fogel, chief operating officer. "We manage every resort as though it is our only client and we treat
every guest as though he or she is our only customer. We are successful because we are passionate about our business
and because the company continues to provide the resources that have enabled us to perfect our capabilities."
About RCI RM
RCI Resort Management (RCIRM) is a global division of Resort Condominiums International, LLC, a global provider
of services to the travel and leisure industry. RCIRM is the world’s leading property management company in the
vacation ownership industry, representing 280 resorts or associations, with 2,200 employees worldwide dedicated
to excellence in customer service.
About RCI
Resort Condominiums International, LLC (RCI) is a global provider of leisure travel services to businesses and
consumers, with market leadership positions in vacation property exchange, rental and resort management. As a growth
partner to its business clients, RCI leverages core competencies in networks, technology, brand and product development
and world-class customer service to deliver superior vacation experiences for travelers anywhere in the world.
RCI operates the world’s largest vacation exchange network, RCI Weeks, with 3 million members around the world,
as well as the world’s only global points-based exchange network, RCI Points. The RCI Holiday Network offers consumers
the world’s largest and most diverse selection of holiday rental properties, and operates rental programs on behalf
of resorts around the world. RCI offers property owners at private residence clubs access to a portfolio of fine
leisure assets through The Abercrombie & Kent Registry, bringing flexibility and added value to the luxury
segment of the vacation ownership industry. RCI Resort Management is the vacation ownership industry’s largest
property management company, providing branded holiday experiences to consumers on behalf of nearly 250 resorts
and associations worldwide. RCI is a subsidiary of Cendant Corporation (NYSE: CD), a global provider of services
primarily in travel and real estate.
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Media Contact:
Inna Shamis 973-496-7021 inna.shamis@cendant.com <mailto:inna.shamis@cendant.com>