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Eight Hotels, One Restaurant Earn Their First AAA Four Diamond Awards for Service Excellence

Press Release: Automobile Club of Southern California
October 16, 2002
LOS ANGELES, CA -- Fifty-eight Southern California hotels and 28 restaurants have earned the AAA 2003 Four Diamond Award, according to the Automobile Club of Southern California.

Eight hotels and one restaurant have joined the Four Diamond ranks for the first time. The award-winning properties are among the top 4 percent of more than 2,000 Southern California hotels, motels and restaurants inspected by the Auto Club, the nation's largest AAA affiliate.

"The AAA Four Diamond status represents a profound effort and extraordinary accomplishment by a hotel or restaurant," said the Auto Club's Approved Accommodations manager, Charles Smith.

"This award signifies that a property has met AAA's objective rating criteria and met levels of excellence during extensive inspections. In the face of a difficult year for the travel industry, this year's group of Four Diamond properties continued to reflect a high degree of hospitality and attention to detail."

Hotels and restaurants honored with a Four Diamond Award for 2002 and the number of consecutive years each property has earned the award follow:

-- Inyo/Mono Counties Hotel
         Death Valley               Furnace Creek Inn        16th year

-- Inyo/Mono Counties Restaurant
         Bridgeport                 Restaurant 1881           2nd year

-- Los Angeles County Hotels
         Beverly Hills              Beverly Hilton           23rd year
                                    Regent Beverly Wilshire  10th year
         Glendale                   Hilton Hotel Glendale     3rd year
         Los Angeles                Century Plaza Hotel
                                     & Spa                   20th year
                                    Hotel Bel-Air            22nd year
                                    Hotel Sofitel            14th year
                                    Park Hyatt Los Angeles
                                     at Century City         15th year
                                    St. Regis Hotel
                                     Los Angeles              2nd year

         Pasadena                   Doubletree Hotel-
                                     Pasadena                13th year
                                    The Ritz-Carlton Huntington
                                     Hotel & Spa             12th year
         Santa Monica               Loews Santa Monica
                                     Beach Hotel             14th year
                                    Shutters On The Beach    10th year
                                    The Fairmont Miramar
                                     Hotel Santa Monica       1st year
                                    Le Merigot, A JW Marriott
                                     Beach Hotel & Spa        1st year
         West Hollywood             Sunset Marquis Hotel
                                     & Villas                17th year

-- Los Angeles County Restaurants
         Beverly Hills              The Dining Room (Regent
                                     Beverly Wilshire)        8th year
         Calabasas                  Saddle Peak Lodge         6th year
         Glendale                   Gennaro's Ristorante      3rd year
         Los Angeles                Gardens (Four Seasons
                                     Hotel)                   8th year
                                    Patina                   12th year
                                    The Restaurant
                                     (Hotel Bel-Air)          5th year
                                    L'Orangerie               2nd year
         Marina del Rey             jer-ne restaurant         2nd year
         Santa Monica               Valentino Restaurant      8th year
         West Hollywood             Diaghilev (Wyndham Bel
                                     Age Hotel)              11th year

-- Orange County Hotels
         Anaheim                    Disney's Grand
                                     Californian              2nd year
         Dana Point                 Blue Lantern Inn         12th year
         Huntington Beach           Hilton Waterfront
                                     Beach Resort            12th year
         Laguna Beach               Surf & Sand Hotel        12th year

-- Orange County Restaurants
         Dana Point                 Aqua                      1st year
                                    The Club Grill & Bar      7th year
                                    (The Ritz-Carlton, Laguna Niguel)
         Fullerton                  The Cellar               13th year
         Newport Beach              Five Crowns              13th year
                                    Aubergine                 2nd year
                                    The Pavilion (Four
                                     Seasons Hotel)           9th year
                                    The Ritz Restaurant
                                     & Garden                10th year

-- Riverside County Hotels
         Indian Wells               Hyatt Grand Champions
                                     Resort                  16th year
         Palm Desert                Marriott's Desert
                                     Springs Resort & Spa    16th year
         Palm Springs               The Willows Historic
                                     Palm Springs Inn         6th year
         Rancho Mirage              The Lodge At Rancho
                                     Mirage                  15th year
                                    (formerly Ritz-Carlton,
                                     Rancho Mirage)
                                    The Westin Mission Hills
                                     Resort                  11th year
         Temecula                   Pechanga Resort &
                                     Casino                   1st year

-- Riverside County Restaurants
         Palm Springs               Le Vallauris             10th year
         Rancho Mirage              Wally's Desert Turtle    10th year
         Riverside                  Duane's Prime Steaks &
                                     Seafood                  8th year
                                    (Mission Inn)

-- San Bernardino County Hotels
         Big Bear Lake              Alpenhorn Bed & Breakfast 3rd year

-- San Diego County Hotels
         Borrego Springs            La Casa Del Zorro Resort 10th year
         Coronado                   Coronado Island Marriott
                                     Resort                  15th year
                                    Hotel Del Coronado        8th year
                                    Loews Coronado Bay
                                     Resort                  10th year
         Del Mar                    L'Auberge Del Mar
                                     Resort & Spa             1st year
         Fallbrook                  Oak Creek Manor -
                                     Luxury Bed & Breakfast   1st year
         Julian                     Orchard Hill Country Inn  7th year
         La Jolla                   Hilton La Jolla/
                                     Torrey Pines            13th year
                                    Hyatt Regency La Jolla   13th year
                                    La Valencia Hotel        14th year
         Rancho Bernardo            Rancho Bernardo Inn      26th year
         Rancho Santa Fe            Rancho Valencia Resort   13th year
         San Diego                  Manchester Grand Hyatt   10th year
                                    (formerly Hyatt Regency San Diego)
                                    San Diego Marriott Hotel
                                     & Marina                19th year
                                    Hilton San Diego Resort  25th year
                                    Wyndham San Diego
                                    Emerald Plaza            11th year

-- San Diego County Restaurants
         Carlsbad                   Vivace                    4th year
                                    (Four Seasons Resort Aviara)
         La Jolla                   George's at the Cove      3rd year
                                    Sky Room (La Valencia
                                     Hotel)                  12th year
         Rancho Bernardo            El Bizcocho Restaurant   13th year
                                    (Rancho Bernardo Inn)
         Rancho Santa Fe            Mille Fleurs             12th year
         San Diego                  Bertrand at Mister A's    9th year

-- San Luis Obispo County Hotels
         Cambria                    Blue Whale Inn Bed &
                                     Breakfast               12th year
                                    Pelican Suites            3rd year
         Cayucos                    Cayucos Sunset Inn        1st year
         Morro Bay                  Ascot Suites              4th year
         Paso Robles                Summerwood Inn            8th year
         San Luis Obispo            Apple Farm Inn           15th year

-- Santa Barbara County Hotels
         Ballard                    The Ballard Inn          10th year
         Los Olivos                 Fess Parker's Wine Country Inn
                                     & Spa                   14th year
         Santa Barbara              Four Seasons Biltmore    17th year
                                    Harbor View Inn           6th year
                                    Inn On Summer Hill       12th year
                                    Bacara Resort & Spa       2nd year
         Santa Ynez                 Santa Ynez Inn            1st year
         Solvang                    Petersen Village Inn     19th year

-- Santa Barbara County Restaurants
         Santa Barbara              La Marina                 6th year
                                    (Four Seasons Biltmore)
-- Ventura County
         Ojai                       Ojai Valley Inn           1st year


AAA's Diamond rating program is the only hotel and restaurant review system in the nation that uses specially trained full-time field representatives. As part of AAA's national network, the Auto Club's own staff reviews establishments in Southern California without prior notification using objective and detailed rating procedures.

Lodging inspections include at least one unannounced inspection and one overnight visit each year. Inspectors review and rate exterior, grounds and public areas, room decor, ambiance and amenities, guestroom, bathrooms, housekeeping and maintenance, management and staff and guest services. Once the inspection process is complete, properties that meet all requirements receive a rating of one to five Diamonds.

Nationwide, AAA inspects more than 47,000 properties each year. Properties are rated within their own classification, such as motel, hotel, bed & breakfast, etc. There are 13 classifications, ranging from facilities that offer limited services to those offering full services.

Fewer than 3 percent of the estimated 25,000 AAA-rated lodgings and less than 4 percent of the estimated 11,000 restaurants attain Four Diamond status. Approximately 60 percent of all lodging facilities in the nation qualify for a one to five Diamond rating. Five Diamond hotels and restaurants will be announced in November.

The Automobile Club of Southern California, the largest affiliate of the AAA, has been serving members since 1900. Today, the Auto Club's members benefit by the organization's roadside assistance, insurance services, travel agency, financial products, automotive pricing, buying and financing programs, automotive testing and analysis, trip planning services, and highway and transportation safety programs.

Information about these products and services is available on the Auto Club's Web site at www.aaa-calif.com

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Contact: 
     Automobile Club of Southern California, Costa Mesa
     Carol Thorp or Jeffrey Spring, 714/885-2333


Source: Automobile Club of Southern California