Press Release: MICROS Systems, Inc.
July 5, 2002
PORTSMOUTH, NH -- OPUS 2 Revenue Technologies, a division of MICROS Systems, Inc. (Nasdaq: MCRS), has delivered
a dramatic 40% increase in room revenue for the Shanghai JC Mandarin hotel one year after installing its TopLine
PROFIT Revenue Management System at the property. As the hotel industry's pioneer in the science of revenue management,
OPUS 2 has been offering solutions that maximize yield for both transient and group business since 1992. The company
installed TopLine PROFIT at the 510-room Shanghai JC Mandarin in April 2001 and the system went live on May 1,
2001.
TopLine PROFIT is a highly sophisticated yield management system for hotels and hospitality companies, utilizing
the most effective tools for forecasting, analysis and rate quotation. This comprehensive system guides both transient
reservations agents and group sales managers in offering rates and dates that maximize revenue for higher profits.
With interfaces available to most major PMS and CRS systems, TopLine PROFIT is easily installed, operated and maintained
by the MICROS/OPUS 2 worldwide support network.
"We are very happy to have achieved a 40% increase in our hotel's room revenue during our first year of using
TopLine PROFIT," stated Hans Hauri, General Manager for Shanghai JC Mandarin. "We chose this system to
help us maximize our revenue and we have certainly achieved that result. The feature that has been the most important
to us is the ability to evaluate future group business using automated forecasts based on the pick-up trends of
the city. We are now able to balance the hotel's group and wholesale business and not lose any potential revenue."
Tim Kinsella, General Manager for OPUS 2 Revenue Technologies, commented that the impressive results achieved by
TopLine PROFIT for Shanghai JC Mandarin speak to the powerful potential of automated revenue management. "It's
very gratifying to have a customer realize such excellent results in its first year of installation and we are
confident that Shanghai JC Mandarin will continue to increase revenues from utilizing our solutions in the years
to come," he said. "The return on investment for our system is rapid and the results build with each
reservation made or group booked. TopLine PROFIT provides a nearly effortless avenue of increasing revenue right
from existing demand."
About OPUS 2
OPUS 2 Revenue Technologies, a subsidiary of MICROS Systems, Inc., is the world's leading developer of sophisticated
yield management systems for the hospitality industry. The company's solutions deliver significantly higher revenue
from existing demand in hotel properties of all sizes, from 50 rooms to 5,000. Bringing together the most advanced
tools for forecasting, analysis, and rate quotation, OPUS 2's systems maximize revenue for both transient and group
business in a variety of hotel and resort settings. OPUS 2 solutions are currently installed in over 350 hotel
properties around the world.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS
systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and
entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation
and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS
stock is traded through Nasdaq under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry,
please contact Louise Casamento, Director of Marketing at 443-285-8144 or 800-638-0985. You can also visit the
MICROS website at http://www.micros.com or send an email to info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property
of their respective owners.
SOURCE: MICROS Systems, Inc.