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Press Release: MICROS Systems, Inc.
December 4, 2002
HAIKOU, China -- HNA Hotels & Resorts (Group) Co. Ltd., the hotel and tourism division of the Hainan Airlines
Group, and one of China's most progressive and rapidly growing hotel companies, signed a contract with MICROS-Fidelio
China under which it has agreed to purchase a suite of MICROS (Nasdaq: MCRS) products for its hotel chain, including
OPERA's multi-property PMS, OPERAXpress, Sales & Catering, Sales Force Automation, and MICROS Point of Sale.
"Hainan Airlines Group is proud to introduce the most advanced new technology products to its emerging hotel
division," said Mr. Liang Jun, President of HNA Hotels & Resorts (Group) Co. Ltd. "By selecting the
full suite of MICROS-Fidelio hotel and restaurant products, we are not simply buying the latest and most advanced
technology, but preparing for an enterprise-wide deployment via our data-center that is already serving Hainan
Airlines' IT requirements. With four hotels in operation and another six properties scheduled to open in the next
24 months, our selection criteria was based on product quality and service quality, in addition to the scalability
of the product suite and protection of investment. MICROS-Fidelio provided such a solution with its new generation
OPERA suite that includes the option to introduce Central Reservations and Customer Relations systems at a later
stage without replacing any of the other MICROS-Fidelio software modules. MICROS-Fidelio's high standard of service
is a perfect fit with Hainan Airlines own product and service standards."
"MICROS-Fidelio is very excited to become the technology partner of HNA Hotels & Resorts (Group) Co. Ltd.,"
said Stefan M. Piringer, President of MICROS-Fidelio Asia/Pacific. "To receive such a prestigious contract
that allows us to be part of China's rapid growth in tourism confirms our ongoing investment and hard work in China
and all of us at MICROS-Fidelio Asia/Pacific would like to thank HNA Hotels & Resorts (Group) Co. Ltd. for
this opportunity to introduce new technology and service levels to its properties at Hainan Island and across China."
About HNA Hotels & Resorts
HNA Hotels & Resorts (Group) Co. Ltd., is a subsidiary company of the Hainan Airlines Group Co. Ltd., established
in 1999. As one of the most progressive and rapidly growing companies in China's hotel industry, the HNA Hotels
& Resorts own and manage 9 hotels and resorts with over 2,600 guest rooms, one golf club, and one international
travel agent across China. The company aims to own or manage 30 hotels & resorts in China within the next two
to three years.
For more information on HNA Hotels & Resorts (Group), please contact William Wang, the Chief Marketing Officer
at 86-898-6858-1066. Or visit the company website at http://www.hnair.com
.
About MICROS Systems
MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS
systems are currently installed in restaurant, hotels, motels, casinos and entertainment operations in more than
130 countries. MICROS provides property management, central reservation and customer information solutions under
the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS is traded on NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry,
please contact Louise Casamento, Director of Marketing at 443-285-8144 or 800-638-0985. Also visit the MICROS website
at http://www.micros.com or send an email to info@micros.com
.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property
of their respective owners.
Source: MICROS Systems, Inc.