Press Release: Radiant Systems, Inc.
June 12, 2002
ATLANTA, GA -- By deploying workforce management software from Radiant Systems, Inc. (NASDAQ: RADS), Marriott International,
Inc. (NYSE: MAR) has provided employees at 175 full-service hotels with a sophisticated tool aimed at aligning
resources with the needs of customers.
"We chose Radiant to support our employees as they implement our guest-centric strategy," said Carol
Anderson, a Vice President of Information Resources, Marriott International. "Its Workforce Management solution
allows us to focus on providing excellent customer service by accurately determining business demand and tailoring
our associates' assignments accordingly."
Marriott managers use Radiant Workforce Management to match associates' shifts with forecasts of room occupancy
and events. Marriott now schedules resources more accurately to meet business demand, thereby reducing avoidable
costs and optimizing customer service. Activity-based scheduling also assigns associates to various roles within
each shift to further focus on customers.
"Radiant's products enhance operational efficiencies and improve productivity across the enterprise to offer
customer value that is critical in the hospitality industry," said Jeff Edwards, General Manager of Radiant's
Hospitality Industry Group. "Our work with Marriott, a technology leader in the hospitality industry, demonstrates
the benefits Radiant's products offer to global hotel operators and positions us as a key supplier to the industry."
Company Information
Radiant Systems, Inc. helps companies improve product profitability, employee productivity and customer service
through use of innovative technology. Radiant's mission is to enable businesses to achieve operational excellence
through intelligent technology. To accomplish this mission, Radiant combines powerful technology platforms, deep
industry knowledge and strategic partnerships to deliver strong returns on systems investments for companies ranging
in size from single site operators to multinational corporations. Headquartered in Atlanta, Radiant Systems (www.radiantsystems.com)
has deployed its solutions to tens of thousands of sites worldwide.
Marriott International, Inc., a leading worldwide hospitality company celebrating its 75th Anniversary in 2002,
has nearly 2,600 operating units in the United States and 64 other countries and territories. Marriott International
operates and franchises hotels under the Marriott, JW Marriott, The Ritz-Carlton, Renaissance, Residence Inn, Courtyard,
TownePlace Suites, Fairfield Inn, SpringHill Suites and Ramada International brand names; develops and operates
vacation ownership resorts under the Marriott Vacation Club International, Horizons, The Ritz-Carlton Club and
Marriott Grand Residence Club brands; operates Marriott Executive Apartments; provides furnished corporate housing
through its Marriott ExecuStay division; and operates conference centers. Other Marriott businesses include senior
living communities and services, and wholesale food distribution. The company is headquartered in Washington, D.C.,
and has approximately 142,500 employees. In fiscal year 2001, Marriott International reported system-wide sales
of $20 billion.
Certain statements contained in this press release are "forward-looking statements" within the meaning
of the Private Securities Litigation Reform Act of 1995, such as statements relating to financial results and plans
for future business development activities, and are thus prospective. These statements appear in a number of places
in this release and include all statements that are not statements of historical fact regarding intent, belief
or current expectations of the Company, its directors or its officers with respect to, among other things: (i)
the Company's financing plans; (ii) trends affecting the Company's financial condition or results of operations;
including the ability to integrate the operations of acquired businesses; (iii) the Company's growth strategy and
operating strategy; (iv) the Company's new or future product offerings, and (v) the declaration and payment of
dividends. The words "may," "would," "could," "will," "expect,"
"estimate," "anticipate," "believe," "intend," "plans," and similar
expressions and variations thereof are intended to identify forward-looking statements. Investors are cautioned
that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties,
many of which are beyond the Company's ability to control. Actual results may differ materially from those projected
in the forward-looking statements as a result of various factors. Among the key risks, assumptions and factors
that may affect operating results, performance and financial condition are the Company's reliance on a small number
of customers for a larger portion of its revenues, fluctuations in its quarterly results, ability to continue and
manage its growth, liquidity and other capital resources issues, competition and the other factors discussed in
detail in the Company's filings with the Securities and Exchange Commission.
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Contact:
Radiant Systems
Public Relations
Peter K. Herbert, 770/576-6506